Okendo: Reviews & Loyalty

Great support, whenever you have a question either basic or advanced, their team will help you out, and explain you! Josh was great at explaining how to get broken images fixed, I appreciate it!

The team made onboarding a breeze. Our onboarding manager Alannah was super fast to respond to any questions and went above and beyond to help us transition from our old platform to Okendo.

love their customer service! their app is also user-friendly. better than the last app we were using. we can monitor reviews better. thanks!

Amazing customer service and great product. I just had to contact CS, they responded within less than 15 mins even though it's night! Well worth the price for a serious business in my opinion!

Very speedy and professional support team! Always very responsive and eager to help! Special thanks to Angel and Josh!

Okendo is by far the best ratings/review app available for Shopify. The system seamlessly syncs with all necessary integrations, we haven't had a single issue with Okendo. The support staff is AMAZING, we specifically worked with Laura. Within 2 emails they she and her team set up multiple theme changes to implement some of their on-site displays. They matched our art-style perfectly and we didn't need a single revision.

Also, the Refer a friend system they recently announced is looking great. Keeping reviews and referrals together on one platform is a huge plus.

My company is still in the trial phase and I already really love this review app.
Easy to use - very intuitive
Chat function is not robot-driven - actual people respond (Nands Fabroa has been very responsive and helpful)
Can retrieve prior reviews from other apps so you don't lose anything. Very happy so far.

Very supportive and efficient customer support. Great customisation options and features – we see results.

Hermes was a great help! We had a lot of issues with uploading our review templates, but he was very diligent at helping to explain and solve our problem. Great service!

Dedicated account manager and seamless integration, excellent system and support. What's not to love!