Avaliação geral
4,8
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
3 de janeiro de 2024

Great customer support. Had an issue with an integration and was able to resolve quickly and effectively. Highly recommend!

craftklaris
Estados Unidos
10 months usando a aplicação
18 de dezembro de 2023

I can't express how much I love Okendo! This app has been a game-changer for my business when it comes to managing customer reviews and feedback. From its user-friendly interface to its powerful features, Okendo has exceeded my expectations in every way. Juan was such a help

First and foremost, the ease of use is unparalleled. I was able to set up my account and start collecting reviews from customers within minutes. The intuitive dashboard makes it a breeze to navigate through all the essential features, and I didn't need any technical expertise to get started.

One of the standout features of Okendo is its customizable review request emails. I can tailor them to match my brand's voice and style, which has significantly improved the response rate from my customers. This level of customization has allowed me to create a more personal connection with my clients, and it's reflected in the quality and authenticity of the reviews I receive.

Okendo's review management tools are also outstanding. The ability to moderate and filter reviews before they go live on my website gives me peace of mind, ensuring that only relevant and appropriate content is displayed to potential customers. Additionally, the integration with popular e-commerce platforms has made it seamless to showcase these reviews on my product pages, which has boosted my conversion rates.

The analytics and insights provided by Okendo are invaluable. I can track the performance of my reviews, monitor customer sentiment, and identify areas for improvement. This data-driven approach has helped me make informed decisions and refine my products and services to meet my customers' needs better.

Moreover, Okendo's customer support is top-notch. Whenever I had questions or needed assistance, their team was responsive and provided excellent guidance. It's clear that they genuinely care about their customers' success.

In summary, Okendo is a fantastic app for anyone looking to elevate their customer review game. It simplifies the review collection process, offers customization options, and provides valuable insights to help businesses thrive. I can't recommend Okendo enough – it's an essential tool in my arsenal for building trust and credibility with my audience. If you want to boost your online presence and customer satisfaction, give Okendo a try; you won't be disappointed!

Moonglow Jewelry
Estados Unidos
About 1 month usando a aplicação
20 de dezembro de 2023

Really good app and great support. We were a bit hesitant at first because the app is quite pricy, but we're very happy with it now.

Muntagnard
Suíça
11 months usando a aplicação
4 de março de 2024

Very easy to use with wonderful, A+ support. I love the customization and easy interface. This checks all of our boxes.

herbihound dog wellness
Estados Unidos
2 days usando a aplicação
10 de janeiro de 2024

Excellent customer service. Support chat is very knowledgeable and quick.

Activeskin
Austrália
Almost 2 years usando a aplicação
Editado a 26 de março de 2024

Good so far - very comprehensive configuration options.

KING CAVE
Austrália
10 days usando a aplicação
8 de janeiro de 2024

This review app is the best available, for an affordable price. All the necessary features are included. I would especially like to thank Laura for the pleasant onboarding; all questions are answered promptly and in detail. It's a pity we didn't find you sooner. Thanks again for everything.

Mygainz
Países Baixos
11 days usando a aplicação
27 de dezembro de 2023

Great support from Luisa Serna and her team. Okensonservice is on point

Heat & Cool
Estados Unidos
Over 2 years usando a aplicação
21 de dezembro de 2023

Have been using Okendo across multiple businesses for years. Excellent reviews platform with all of the bells and whistles and fantastic support resources. The real game changer for larger, international businesses is the ability to combine and syndicate your reviews across multiple sites.

Monarch Abode
Estados Unidos
About 1 month usando a aplicação
21 de novembro de 2023

If we were to choose a review platform again, we'd choose Okendo without blinking. Their team helped us customise the review widget to our custom theme; integration is seamless, and customer service is always reactive. When we moved to Shopify Markets, Josh migrated the reviews and adjusted our plan. Really helpful when you're busy.

Makedo
Austrália
Over 1 year usando a aplicação