Okendo: Product Reviews & UGC

Okendo: Product Reviews & UGC

提供者:Okendo

Product ratings, reviews, photos/videos, UGC, Q&A, feedback.

5.0 评分(226 评论)

Generate Reviews & UGC

Automate reviews, UGC and Q&A collection with Okendo’s post-purchase emails, content capture forms and rewards engine.

Build Trust & Drive Sales

Showcase reviews and UGC throughout your site using Okendo’s extensive range of beautiful and highly-customizable widgets.

World-Class, 24/7 Support

Consider us an extension of your team! Located in Australia and the US, our Support team is ready to help at any time.


关于 Okendo: Product Reviews & UGC

What is Okendo?

Built specifically for high-performance Shopify retailers, Okendo is a customer marketing platform with all the tools needed to capture and showcase high-impact social proof such as product ratings & reviews, customer photos/videos and Q&A.

Who uses Okendo?

High-growth Shopify retailers trust Okendo to power their customer reviews, including many of the fastest-growing direct-to-consumer brands such as SKIMS, Knix and Born Primitive.

What are the results?

  1. More reviews: A mobile-first approach that maximises review generation.
  2. Better reviews: Reviews with customer profiles, attribute ratings and photos/videos.
  3. Increased trust: Establish brand credibility and product confidence.
  4. More sales: Build shopper excitement and compel buying action.
  5. Better customer experiences: Integrated with support, loyalty and marketing systems.

What are the top features?

  1. Review request emails: Configurable sending triggers to send automated request emails at the perfect time.
  2. Customer photos/video reviews: Let customers visually showcase their experiences by adding photos and videos to their reviews.
  3. Review displays: Extensive range of widgets to showcase customer-generated content at strategic locations through the buying journey.
  4. Marketing tools: Push review content to Google Search, Google Shopping, Facebook and Instagram to drive qualified shopper traffic.
  5. Analytics & insights: Email performance analytics, sentiment analysis, natural language processing and review performance dashboards.

How customizable is it?

All customer-facing aspects can be customized to ensure brand alignment including:

  1. Review display widgets
  2. Review request emails
  3. Review capture forms

What are the integration options?

Okendo is integrated with all of the leading technologies used by Shopify retailers.

Categories of integrations:

  1. Advertising: Push reviews & UGC into ad tools.
  2. Email: Send from Klaviyo and use review data to inform email campaigns.
  3. Loyalty: Use Smile or LoyaltyLion to incentivise reviews & UGC with loyalty points.
  4. Support: Route negative reviews to helpdesk systems like Gorgias and Zendesk.
  5. CRM: Push review and customer data to CRMs like Kustomer.

How do we get started?

  1. Speak with us to explore your needs OR install Okendo on a duplicate theme for an obligation-free preview.
  2. Then run a 14-day free trial to assess performance.
  3. Once convinced, pay month-by-month, no annual contracts.

We support importing reviews from all review apps including Bazaarvoice, PowerReviews, Yotpo, TrustPilot, Stamped.io, Loox, JudgeMe, Junip and more.

集成

  • Smile,
  • Zendesk,
  • Gorgias,
  • Foursixty,
  • LoyaltyLion,
  • Klaviyo

支持

定价 14 天免费试用

查看所有定价选项
Essential

$29/月

  • Unlimited Orders

  • Review Request Emails

  • Photo & Video Reviews

  • Rewards Engine

  • 15+ Review Displays

  • Google Rich Snippets

Growth

$99/月

  • Email Sequences

  • Attribute Ratings

  • Q&A

  • Facebook Ads

  • Google Shopping Integration

  • Available for Shopify Plus

Power

$299/月

  • Customer Success Manager

  • Design Customizations

  • Klaviyo Integration

  • Media Galleries

  • Advanced Reporting

Advanced

$499/月

  • API Access

  • Headless Support

  • VIP Support

  • Bazaarvoice Integration

  • Unlimited Store Fronts

* 所有费用均以美元结算。 经常性费用(包括每月费用或基于使用情况的费用)每 30 天收取一次。

5.0 评分

整体评分反映了应用的当前状态。其中考虑了所有应用评论,但会优先考虑最新评论。
  • 5 评分
    100% 的评分是 5 星
  • 4 评分
    0% 的评分是 4 星
    (0)
  • 3 评分
    0% 的评分是 3 星
    (0)
  • 2 评分
    0% 的评分是 2 星
    (0)
  • 1 评分
    0% 的评分是 1 星
    (0)

最新评论

Natural Dog Company

Okendo has every feature we have been looking for in a review app at the perfect price. They have a great integration with Klaviyo, which was the tipping point for us. Everything about this app has been perfect from the start! I can't say enough good things about the onboarding process as well. Allison helped us with every aspect of our migration from app to app, and even set up the majority of our processes/settings for us. This was one of the most seamless onboarding processes I have ever been apart of.

disco

The Okendo team is truly amazing. Their onboarding process is seamless and white glover. Our CSM, Allison, was particularly helpful and accommodating in getting us off our old platform and onto Okendo in less than 3 days. Super excited to scale our business in partnership with Okendo!

LKI Home

Okendo is certainly worth the investment! After being on the fence and researching other review platforms and trying the free route, Okendo just made sense. Starting out, I hadn't known much about Okendo, however after scheduling a meeting and speaking with Mor, we were on our way to setting up a trial under the power plan. It was well worth it as Margaux, our dedicated success manager had us up and running in no time! She was able to set and create a custom look and feel for our site along with integrating review request emails with our other email service. If there were any issues at all or any fixes needed to be done, Margaux made sure that it happened and quickly. Once we were ready to launch, Margaux was able to send out an email review request campaign to our previous customers. I cannot tell you how shocked we were when we had at least 7 reviews within the first hour of the initial emails that were sent out. We have truly appreciated working with Okendo and have just renewed today. Thank you very much Mor and Margaux!