Omega: Estimated Delivery Date , Počet recenzí: 258
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Great app, really easy to install and use. It has a lot of options to customize. Had a small problem with my theme but it was solved in minutes, excellent support.
The app wasn't working with my theme, so I deleted it. However, Kien, a customer service rep reached out to me within minutes and fixed the problem! Amazing customer service and amazing app. Thank you so much Omega team! :)
Thank you! If you have any questions or issues to solve, please let us know: contact@omegatheme.com, we'll very happy to help
Fast and excellent support! Contacted the support and received help within a few hours. I definitievely can recommend the app and the team!
Great support and reasonably priced app. Lynn was very helpful in getting the app placed at the correct location on the product page. Seems to be working well now, thanks!
Thank you for leaving this thoughtful review! Thank you for taking the time to share this review with us and the community! We're glad our support team responded to your inquiries. Thank you for leaving us your comments. We're always looking for ways to improve our service, and your feedback is a valuable part of that process!
Very flexible app, well worth considering if you want to apply delivery estimates at a product level. Customer Support really knowledgeable and responsive.
Hi Me Loovely,
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team
The app is really useful for us, and the customer service was very helpful - Anna was very quick to respond to my enquiries, and the developer Loc was happy to help to make changes when the app didn't work as expected. Thanks a lot!
Hi Garadry,
Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Anna and Loc to give them the recognition that he deserves.
They were delighted to hear your feedback.
Please contact us if you have any questions!
Yours truly,
Kaylee - Omega Team
Awesome customer support!
Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.
The support is very helpful and able to assist me with my queries. I love how they manage my concerns.
Hi ComeBackDude,
Thank you for sharing a review of your recent experience. Our team here at Omega is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.
If you need any further assistance with our app, we are here :D
Best regards,
Kaylee - Omega Team
This app is great for websites that sell all over the world. For the products we sell, setting up shipping and arrival times has always been a complex issue as each product varies in size and weight. Because there are many shipping methods for different products and different countries. This APP is currently able to solve our setup problem. This will give buyers a more direct understanding of shipping times and shipping methods.
Your review means the world to us! We are grateful that you like the app so far. 😊 We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟
Cheers,
The Omega support team
great app. customer service was phenomenal and so fast online helping me to tweak any settings i needed whilst setting up. Very simple and easy integration with Shopify. Was setup and operational within 10 minutes of buying app.
Fantastic to hear your experience was so positive! We're glad you found our app great and our customer service phenomenal. It's wonderful that the integration with Shopify was smooth for you. If you have any more questions or need assistance, don't hesitate to reach out. Thank you for your kind feedback! 😊🚀