Kokonaisarvio
4,7
Lukumäärä luokitustasoa kohden
  • 93 % arvioista on 5 tähteä
  • 3 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 4 % arvioista on 1 tähteä
26. maaliskuu 2024

I like the app, definitely keeping it. Customer service on point and fast

LifeTonicGifts
Yhdysvallat
10 päivää sovelluksen käyttöä
Omega vastasi 29. maaliskuu 2024

Thank you so much for the glowing review! 🌟 We're thrilled to hear that you're enjoying Omega: Estimated Delivery Date and that you've found it valuable enough to keep using. Our team works hard to ensure that our customer service is on point and fast, so it's fantastic to hear that it's been helpful for you. If you ever need anything else, don't hesitate to reach out. Happy to have you on board! 🚀

7. maaliskuu 2024

Highly appreciate the OMEGA Delivery APP. It is a delivery application that supports a large amount of customized information. It is user-friendly, has excellent compatibility, and runs at a very fast speed. Tracy and support team have been incredibly helpful, assisting us in implementing numerous customization features. The app has provided exceptional support for our business, allowing us to manage a significant amount of information flexibly. Its intuitive and convenient interface makes it easy to use.

DEPULEY
Yhdysvallat
7 päivää sovelluksen käyttöä
Omega vastasi 8. maaliskuu 2024

🌟 Your appreciation for Omega's Estimated Delivery Date app is fantastic! 🚀 We're thrilled to hear it supports a large amount of customized information, is user-friendly, and runs at a very fast speed. Tracy and the support team are grateful for your kind words, and we're dedicated to providing excellent assistance for your business needs. If you ever have more feedback or questions, feel free to reach out. Your success with our app is our top priority! 💖📆 #OmegaDeliveryDate #ExceptionalSupport #CustomerAppreciation 🌟🛠️

18. tammikuu 2024

What truly sets Omega apart, though, is their exceptional team support. Whenever I've had inquiries or needed assistance, their support team has been quick to respond and incredibly helpful. Their dedication to ensuring customer satisfaction is evident in the prompt and personalized assistance they provide.

akiiko
Intia
3 kuukautta sovelluksen käyttöä
Omega vastasi 23. tammikuu 2024

🌟 We're truly honored by your kind words! 😊 What sets Omega apart is our exceptional team support, and we're thrilled to know you've experienced quick and incredibly helpful responses. 🚀 Our dedication to customer satisfaction shines through in the prompt and personalized assistance we strive to provide. Thank you for recognizing our efforts! 💙 #TeamOmega #CustomerSatisfactionChampions

25. maaliskuu 2024

I had a special request and they made it for me right away

MyPhotoStation
Yhdysvallat
3 päivää sovelluksen käyttöä
Omega vastasi 27. maaliskuu 2024

We're delighted to have been able to accommodate your special request promptly! 🌟 Thank you for sharing your positive experience with our Omega: Estimated Delivery Date app. If you have any more requests or need further assistance in the future, don't hesitate to reach out. We're here to ensure your satisfaction! 😊🚚

25. huhtikuu 2024

Great app and amazing customer service cant fault the team one bit especially Joy who helped me out with tweaking the code to make the app suit the styling of our website.

Thank you

Gaz

Magic Posters
Yhdistynyt kuningaskunta
2 päivää sovelluksen käyttöä
8. maaliskuu 2024

Amazing support! We have the app installed on all 3 of our stores and Andy helped us set up everything and deal with all issues.
Highly recommended!

Umasqu (Hebrew)
Israel
3 päivää sovelluksen käyttöä
Omega vastasi 10. maaliskuu 2024

We're thrilled to hear about your positive experience with the Omega: Estimated Delivery Date app! 🌟 A big shoutout to Andy for providing amazing support and helping you with the setup across all three of your stores. Your recommendation is highly appreciated, and we're here to ensure a seamless experience for you with the Estimated Delivery Date app. If you have any more feedback or questions, feel free to reach out. Thanks for choosing Omega! 😊🚀

6. helmikuu 2024

Great and fast respond support.

Bakeo House
Malesia
9 päivää sovelluksen käyttöä
Omega vastasi 8. helmikuu 2024

🌟 Thank you for the compliment! We're delighted to hear that you had a great and fast response from our support team. If you ever have more questions or need assistance in the future, feel free to reach out. We're here to help! 😊🚀

4. maaliskuu 2024

DONT COME NEAR THIS APP = just liars

This app does not have the features it advertises:

They have no ability to track the delivery in real time,
do not work with any delivery provider.

(they expect the store owner to track each delivery and update the customer himself).

the setup is bad and also poor customer service,

MATE.ART
Israel
2 päivää sovelluksen käyttöä
Omega vastasi 5. maaliskuu 2024

Hello,

Thank you for taking the time to share your feedback with us. We genuinely apologize for any confusion surrounding our Estimated app. Its primary purpose is to empower store owners by offering a tool that showcases estimated delivery times on the front store, aiming to enhance transparency for customers. However, it's important to note that our app doesn't include real-time tracking features or integration with specific delivery providers.

We recognize the significance of real-time tracking and wish to clarify that our app is specifically tailored to provide estimated delivery dates rather than live tracking. We understand that this may not align with the expectations of all users, and we appreciate your valuable input. To address your tracking needs, our support agent has directed you to another app within our portfolio that specializes in live tracking. We hope this alternative proves helpful for your specific requirements.

Regarding your concerns about setup and customer service, we sincerely apologize for any inconvenience you may have encountered. We take your feedback seriously and are actively working on enhancing both the app's usability and the level of support we provide.

If you have any further questions or specific areas you'd like assistance with, please feel free to reach out to our dedicated support team at support@omegatheme.com. Your input is highly valued, and we remain committed to refining our app based on the valuable feedback we receive.

Thank you for your understanding and continued support.

25. huhtikuu 2024

Absolutely fantastic experience!! They were incredibly helpful and resolved my issue in no time. Their prompt and friendly service made all the difference. I highly recommend this app to anyone looking for reliable support and great functionality for their Shopify store.

Bridal Accessories Shop
Yhdysvallat
Noin 17 tuntia sovelluksen käyttöä
26. helmikuu 2024

Great app and extremely great support. The set-up, settings, customisations and final result on the website is perfect. By far the best ETA display for product pages by far. No other app compared to it.

LOBOCKI
Australia
2 päivää sovelluksen käyttöä
Omega vastasi 29. helmikuu 2024

🌟 Thank you for the fantastic review! We're thrilled to hear that you find our app great and the support extremely helpful. 😊💼 It's wonderful to know that the set-up, settings, customizations, and final result on your website are perfect.

Being considered the best ETA display for product pages is high praise, and we truly appreciate your feedback! If you ever have more insights to share or need further assistance, feel free to reach out. Thanks for choosing our app! 🚀💙 #GreatApp #TopNotchSupport #BestETA 🌟🛍️