Omega: Estimated Delivery Date , 257 recensioni
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Love the way they support us!
Thanks a million for your 5-star review 🤗🥰! We will share this with our team to let them know to keep up the amazing work 🌻 🌞
Great support and functional
Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀
Don't install this app, they say they offer a 7 day trial, they don't, they lie.
I installed the application and verified that the application does not have all the features I wanted in the store as indicated. After a few minutes, I uninstalled the application, and I have an indication from Shopify that they are going to withdraw the amount from me, they offer the app for 7 days as they say, I don't understand how they try to deceive customers, then they want trust, if they try to deceive us!
I will report this scam to Shopify
Hi there,
Thank you for writing a review, we sincerely appreciate you bringing this issue to our attention.
I'm sorry to hear you had such a frustrating experience with the trial time and our app's feature, that's not what we like to hear. But we would like to clarify a bit so you can understand more about this situation.
Per our check, your store installed our app the first time in 2021, and re-install it 3 times after that first time based on your store history charge. So it makes sense that the trial time has ended already and your store gets charged for your new installation, this charge is automatically processed by Shopify since our app does not handle the payment process. I hope you understand.
However, your feedback is valuable to us and our highest priority is our customer's satisfaction, so we want to offer you a full refund since you are not using the app right now. We have had an agent contact you for further support, and hope that we have this second chance to assist you.
Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email me at contact@omegatheme.com
Thank you,
Kaylee, Leader of Customer Support.
Awesome customer support!
Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.
Habe zuvor eine andere ETA app genutzt, bei der ich viele probleme hatte, welche auch der support nicht lösen konnte. Hier bekommt man auf seine Anliegen beim Support sofort rückmeldung und es wird geholfen. Ich kann diese App absolut empfehlen! Super Arbeit und vielen Dank an Lynn. Super Service!
Toll! 😱 Ich war schockiert, als Shopify eine Benachrichtigung über Ihr Feedback zu unserer App gesendet hat. Vielen Dank für Ihr Teilen. Sehr geschätzt von Lynn. 🌻
Ứng dụng rất hay, có thể tùy chỉnh cho nhiều quốc gia. Dịch vụ hỗ trợ cũng rất tốt. Cám ơn team.
Cám ơn bạn và team đã chia sẻ trải nghiệm về app và dịch vụ support của app. Chúng mình rất mong sẽ tiếp tục được hỗ trợ bạn và store trong thời gian tới!
I love the app and solution quality. It allows one to customise really well as per the nature of the business. This should be a part of every store that relies on delivery timelines and customisations for large product ranges across geographies. The level of flexibility and support is 'awesome' to say the least.
you can check it in action on our website www.heyzindagi.in
I use this app to let my customers know how quickly we are currently processing orders. This app allows my customers to know exactly what timeframes they can expect their orders to be ready for shipping. I have been using it for years. Any time I have needed support it has been fast and the problem resolved in no time.
Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 Stars as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!
This App is bang on. I thought there wouldn't be anything out there for my needs as my store is very unique. But bingo - works like a dream. Highly recommend and customers love it.
i use this app on my site and it is very helpful. customer service is also very good. very fast response.
Hi Stick With Me Sweets,
We’re so delighted to hear that you chose our app for your store!
It’s an honor to be a part of your business, and we hope your experience here made it extra special.
We wish you many more years of success and look forward to working with you for many years to come.
All the best,
Kaylee - Omega Team