レビュー (266)

総合評価
4.8
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の3%は1つ星です
2020年5月17日

Great app, really easy to install and use. It has a lot of options to customize. Had a small problem with my theme but it was solved in minutes, excellent support.

Mercado de Vinos
メキシコ
アプリの使用期間:7日
編集日:2019年12月23日

The app wasn't working with my theme, so I deleted it. However, Kien, a customer service rep reached out to me within minutes and fixed the problem! Amazing customer service and amazing app. Thank you so much Omega team! :)

Avenila - Interior Lighting, Design & More
アメリカ合衆国
アプリの使用期間:7日
Synctrackが返信しました 2019年12月23日

Thank you! If you have any questions or issues to solve, please let us know: contact@omegatheme.com, we'll very happy to help

2021年1月5日

Great app, the admin works well too. There is a fair amount of customisation available and it works pretty well. Support were very helpful when I messaged them and they resolved my issue quickly. I would prefer if you could have a a different message for each rule - you have to choose countdown for all of them if that is the initial selection you make. Really happy with it so far though.

Steel & Grey
イギリス
アプリの使用期間:6ヶ月
編集日:2020年7月16日

Easy to install and after a few minutes I got the hang of configuring it.

A nice feature request would be the ability to add our own icons instead of the small selection. They work but don't look super awesome, if we could upload our own or embed as base64 into a textbox then that would really cool.

Update 19/06: Had a small issue with the app but Kien got it sorted for me. Great service.

Update 16/07: Kien again proves they are a great app provider. I asked if the .js for this app could be minified to help improved Shopify store performance and a couple of days later I got a reply to say they have implemented the change. Those of you measuring PageSpeed will now find one less thing to optimise.

NSE Imports
イギリス
アプリの使用期間:5ヶ月
Synctrackが返信しました 2020年6月14日

Hello,
Thanks for your feedback!
These are some of the default icons for customers to choose from, our app has supported the emoji icon and font awesome, you can copy and add this with text on the message.

Regards,
Omega team support

2021年4月6日

Fast and excellent support! Contacted the support and received help within a few hours. I definitievely can recommend the app and the team!

yourfilter GmbH
ドイツ
アプリの使用期間:6日
編集日:2019年1月31日

This is a very good app, I need it. I will be more satisfied if it loads faster. Give you 4 points.

MPdresses
中国
アプリの使用期間:5ヶ月
編集日:2020年10月29日

The location of the "Estimated Date" did not seem to be reflected well when using a custom theme. But when I contacted them via messenger, they quickly worked with the tech team to solve the problem.

JAPAN KUTANI SHOP
日本
アプリの使用期間:4ヶ月
2021年8月27日

Very flexible app, well worth considering if you want to apply delivery estimates at a product level. Customer Support really knowledgeable and responsive.

Me Loovely
イギリス
アプリの使用期間:4日
Synctrackが返信しました 2021年10月4日

Hi Me Loovely,

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team

2021年11月26日

The app is really useful for us, and the customer service was very helpful - Anna was very quick to respond to my enquiries, and the developer Loc was happy to help to make changes when the app didn't work as expected. Thanks a lot!

Garadry
アメリカ合衆国
アプリの使用期間:4日
Synctrackが返信しました 2021年11月26日

Hi Garadry,

Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Anna and Loc to give them the recognition that he deserves.
They were delighted to hear your feedback.
Please contact us if you have any questions!
Yours truly,
Kaylee - Omega Team

2021年11月15日

The support is very helpful and able to assist me with my queries. I love how they manage my concerns.

ComeBackDude
アメリカ合衆国
アプリの使用期間:2日
Synctrackが返信しました 2021年11月15日

Hi ComeBackDude,

Thank you for sharing a review of your recent experience. Our team here at Omega is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.
If you need any further assistance with our app, we are here :D

Best regards,
Kaylee - Omega Team