Recensies (263)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 94% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
5 oktober 2021

Started using this app, figuring out everything by myself. But they have a great support team if you need any customization. Just tell them your request, and they will come back with super clear instructions what/how to do, and a piece of code to paste at the specified location. Truly impressed. Thanks Mia, Trong and Minh. Keep up the good work! Thank you!

Ashtray Planet
Australië
4 maanden gebruiken de app
Synctrack heeft geantwoord 6 oktober 2021

Hi Ashtray Planet,

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team member is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!

Best regards,
Omega Team

14 januari 2022

Very nice and functional app. You can customize it quickly and easily. Customer service is very accurate and fast Well done!

Mibù
Italië
4 maanden gebruiken de app
Synctrack heeft geantwoord 16 januari 2022

Hi Mibù,

Thank you for taking the time to review your experience at Omega.
I’m so glad to hear that our support members were able to make your experience with us a memorable one.
We hope that our app will help you well with your business.
If there are any questions about our app, please do let us know!
Best regards,
Kaylee - Omega Team

Bewerkt 12 januari 2022

easy app to use, wonderful features and it really works perfectly.. wonderful support always fixing issues. I had time to test their support because i need some customizations on my store and Anna and Loc solved all for me, they were so kind and patient!

PuntoHotel
Italië
4 maanden gebruiken de app
Synctrack heeft geantwoord 4 oktober 2021

Hi PuntoHotel,

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Omega Team

27 mei 2022

Excellent app. Very useful. Need some support though to change the Font and colour of the CTA button

The Label Life
India
4 maanden gebruiken de app
Synctrack heeft geantwoord 27 mei 2022

Your review means the world to us! We are grateful that you like the app so far. 😊 We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟
Cheers,
The Omega support team

10 januari 2022

This app is incredible, easy to use.
They have incredible customer service and they replay quickly.
I want to thank Malak, she helped me a lot with all my doubts, they are an excellent team.

Jaca
Mexico
4 maanden gebruiken de app
Synctrack heeft geantwoord 11 januari 2022

Hi Jaca
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

16 mei 2019

Works flawlessly, good customer support, and definitely worth the relatively small fee for great value.

Dolls of Venus
Duitsland
4 maanden gebruiken de app
31 mei 2022

Great app. Zip code level delivery date feature is a blessing and has helped solve a lot of customer queries.
Great support from Anna and team to do all the custom edits to the app. Can't recommend this app enough

ABHISHTI
India
4 maanden gebruiken de app
Synctrack heeft geantwoord 31 mei 2022

So glad to hear you had a 5-star experience! 🚀🚀🚀 Thanks so much for the positive review and feedback! 🤩
Best wishes,
Anna

10 februari 2020

Customer support is very good. Although I am a foreign customer, customer support team was very kind and resolved all what I want! Highly recommended!

SEEART_JAPAN
Frankrijk
3 maanden gebruiken de app
5 augustus 2022

Excellent app. Very easy to use and all customisations provided by the app support team.
Anna from the team was very helpful

Frangipani
India
3 maanden gebruiken de app
Synctrack heeft geantwoord 5 augustus 2022

We are amazed by your kind words.😍 We appreciate the time you took to write such a amazing review! ✨🔥🚀 If you need anything at all, just let us know 🍻🍻🍻
Best,
Anna

26 oktober 2021

The customer service of this is one of the best i have experience, Anna was patient and was able to assist us in our customisation as per we require. Kudos to the team at Omega, the Apps does work well for us, with some minor hiccups in the onboarding phase.

Ana Hana Flower
Singapore
3 maanden gebruiken de app
Synctrack heeft geantwoord 26 oktober 2021

Hello Ana Hana Flower!

I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app and our support team, especially Anna. We will not be able to stand in this market for this long without customers like you.

Thank you again and have a good day!