Synctrack Order Tracking

Synctrack Order Tracking

Arvostelut (213)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 96 % arvioista on 5 tähteä
  • 2 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
4. helmikuu 2025

5+ Stars!! Brilliant support!! I am so happy that I added this tracking app...PayPal are now taking me seriously and this is a game changer for my business. Paypal have now released the funds they had on hold. Thank you for this amazing and easy to install app.

SnugFit™ Travel Pillow
Australia
10 päivää sovelluksen käyttöä
Synctrack vastasi 6. helmikuu 2025

Wow, thank you so much for the glowing review! 😊 We're thrilled to hear that the Synctrack Order Tracking app has made such a positive impact on your business! 🚀 It's fantastic that PayPal is now taking you seriously and releasing those funds. We're so happy to have played a part in that! 🎉 If you ever need any help, don’t hesitate to reach out. Thanks again for your support! 🙌📦

3. helmikuu 2025

Tracking works fine, but the app is missing a pretty basic feature. It doesn't transmit the delivery status to Shopify, which makes no sense since the app already has that info. I reached out to support, and they said, "it's not part of our app's scope" and refused to implement it. That's disappointing since this is a standard feature for any tracking app.

Kennzeichen.Express
Saksa
17 päivää sovelluksen käyttöä
Synctrack vastasi 4. helmikuu 2025

Hi there,

Thank you for taking the time to share your feedback. We’re sorry to hear that our app didn’t meet your expectations and understand how important it is for you to have delivery status updates transmitted to Shopify. However, our app is designed specifically to display a tracking page on your store for your customers and to show order tracking statuses within our app. It’s not intended to sync delivery statuses to the Shopify Admin.

While this feature is not currently part of our app’s scope, we truly appreciate your suggestion and will pass it along to our development team to check further. We’re always looking for ways to improve and provide the best experience for our users.

If there’s anything else we can assist you with or if you have further feedback, please don’t hesitate to reach out to our support team. We value your input and hope to have the opportunity to better serve you in the future.

Best regards,
Kaylee from Synctrack team

28. tammikuu 2025

thanks so Samuel, i did not knew about this tool

Samuel explained it quite well, and i'm convinced that i am in need for this tool

this is will make easier for my customer which will increase my sales.

Velloria London
Kuwait
Noin tunti sovelluksen käyttöä
Synctrack vastasi 2. helmikuu 2025

😊 It’s awesome to hear that Samuel’s explanation helped you understand the value of the tool. 🎉 Making things easier for your customers is always a great move, and if it boosts your sales, that’s even better! 🚀

If you ever need further assistance or have more questions, feel free to reach out. Wishing you all the success with your business! 🌟✨

3. joulukuu 2024

Really happy with this app for tracking orders. Very good customer service and reactive to respond any bugs or problems. Thank you very much

Dexvon
Espanja
2 päivää sovelluksen käyttöä
Synctrack vastasi 5. joulukuu 2024

Thank you for your wonderful feedback! 😊 We're thrilled to hear that you're happy with the Synctrack Order Tracking app and that our customer service has been responsive and helpful. 🚀 If you ever need further assistance, don’t hesitate to reach out. We’re always here for you! 💙✨

24. lokakuu 2024

Omega is the best. I have most of their apps already installed on my store . This app tracking rock. My big thanks to Tracy and the team for helping in customizing the app on my store. Very supportive and helpful team. Keep up the great work

Folmoda.com
Jordania
Noin tunti sovelluksen käyttöä
Synctrack vastasi 28. lokakuu 2024

Thank you for being such a loyal user of Omega apps! 🌟 We’re thrilled that the Synctrack Order Tracking app is rocking your store and that Tracy and the team could help with customization to make it just right for you! 🎉 Your support means the world to us, and we’re here whenever you need! Thanks for the encouragement—our team will keep up the great work! 💪😊

13. kesäkuu 2024

I recently had the pleasure of interacting with Tracy from the Synctrack Order Tracking team, and I must say, the experience was nothing short of excellent. What stood out the most was Tracy's friendly and customer-centric approach. She not only provided the information I needed promptly but also took the time to ensure that all my questions were answered comprehensively. Tracy’s communication was clear and concise, making the entire process smooth and hassle-free.

Essentra-Shop
Alankomaat
24 päivää sovelluksen käyttöä
Synctrack vastasi 17. kesäkuu 2024

Thank you for sharing your wonderful experience! 😊 We're delighted to hear that Tracy provided you with excellent service and a friendly, customer-centric approach. It's great to know that she promptly provided the information you needed and answered all your questions comprehensively. Clear and concise communication is key, and we're glad Tracy made the process smooth and hassle-free for you! 🌟🙌

21. marraskuu 2024

Customer Support was phenomenal! Got me sorted out super quickly with tracking page and PayPal policy compliance. Tracy was very helpful!

Cozy Shark
Yhdysvallat
18 minuuttia sovelluksen käyttöä
Synctrack vastasi 26. marraskuu 2024

We're thrilled to hear that our customer support was phenomenal and that Tracy could assist you so effectively with the tracking page and PayPal policy compliance! 😊 Your satisfaction is our top priority, and it's wonderful to know we could help you swiftly.
If you ever need further assistance, please don't hesitate to reach out. We're always here to support you! 🙌💙

Muokattu 10. lokakuu 2024

truly its very good app for your store and it really helped me a lot and the service was too damn good and specially the person Tracy her way to help me set it up and explanations of the use was splendid

σολCart
Bangladesh
Päivä sovelluksen käyttöä
Synctrack vastasi 16. lokakuu 2024

Thank you for your amazing feedback! 😊 We're thrilled to hear that the app has been so helpful for your store and that Tracy provided excellent support. If you need anything else, feel free to reach out! 🌟

15. heinäkuu 2024

Great customer service so far. I've just started using the app, so I'll update later after I figure out how the app works.

Constant Lavida
Yhdysvallat
16 päivää sovelluksen käyttöä
Synctrack vastasi 17. heinäkuu 2024

Thank you for your feedback on the Synctrack Order Tracking app! 🌟 We're glad to hear that you've had a great experience with our customer service so far. Take your time exploring the app, and if you have any questions or need further assistance as you figure out how it works, please feel free to reach out. We're here to help! 😊📦

1. toukokuu 2024

Great customer service and quick response time. All questions about their app and integrations were answered with precision and in depth. The tracking app is amazing since it allows you to connect it directly to your store so customers dont have to leave your page. Amazing app. Definitely highly recommend. I am very satisfied with his service

Martzeal
Yhdysvallat
5 päivää sovelluksen käyttöä
Synctrack vastasi 3. toukokuu 2024

Thank you so much for your fantastic review of the Synctrack Order Tracking app! 🌟📦 We're thrilled to hear that you experienced great customer service and found our responses quick and informative. It’s great to know the app’s direct integration with your store adds value by keeping customers engaged on your page. We really appreciate your high recommendation and are so glad you're satisfied with our service. If you have any more questions or need further assistance, we're just a click away! Thank you for choosing Synctrack Order Tracking. 😊🚀