Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 96% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
6 dicembre 2021

easy understanding and use, no need to spend too much time in setting up, things just be done with in simply one click. Good apps.

PARD Technology
Cina
3 mesi di utilizzo dell’app
Synctrack ha risposto 6 dicembre 2021

Hi PARD Technology,

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

6 dicembre 2022

It was a incredible experience with them apps & customers support it’s helps me to grow my business more so I highly recommend to everyone to use them apps

Swiorzo
Cipro
2 mesi di utilizzo dell’app
Synctrack ha risposto 7 dicembre 2022

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

14 febbraio 2022

I installed this app recently and its performing great so far, I get the notifications according to the status of shipments. Customer service is great, they respond quickly and are very helpful and kind. I would recommend this App to any business.

Dixee's
Stati Uniti
2 mesi di utilizzo dell’app
Synctrack ha risposto 20 febbraio 2022

Hi Dixee's
Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

19 aprile 2022

This is the first time I'm using this app and will carry on to use OMEGA service because of their amazing customer service. Thank you Tracy for her fast respond at all times. Very helpful to me. Highly recommended App!

GEON ALPS
Singapore
2 mesi di utilizzo dell’app
Synctrack ha risposto 22 aprile 2022

Lots of love and Thank you GEON ALPS 💙💚💛🧡 . Your review is so helpful for new apps like Order Tracking. We loved reading it and we hope you keep seeing exceptional value from the app.
Cheers from Tracy! 🥰

Data modifica: 10 ottobre 2022

We had some trouble, but Tracy from Omega's Help Center was super helpful and made it easier for me to navigate through the difficulties. Everything was made super easy and the dev team was super helpful in everything. Totally reach out to the help center if you ever need assistance, no matter who works with you, you will be attended perfectly to your needs.

HolidayEdge
Stati Uniti
2 mesi di utilizzo dell’app
Synctrack ha risposto 10 ottobre 2022

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

9 settembre 2021

This is the best tracking app for shopify ever! The customer service is the best part of it :) Special mention to Kaylee and Stella! You guys are the best. They pro-actively worked with us and I am Wow'd by the speed with which they provide us proper resolutions for all the queries. The app did not support our courier partner initially but after reaching out to them they connected with the courier partner and made it possible. Will definitely recommend the app. Keep up the good work Team <3

Happy Wagon
India
Circa 2 mesi di utilizzo dell’app
Synctrack ha risposto 10 settembre 2021

Hi Happy Wagon,
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team

8 gennaio 2022

Totally love this app! It's easy to customize according to the store's theme and style. The customer service is extremely friendly and supportive. Thanks to Stella and Mr.Zeros for the support.

ANUSA
Finlandia
Circa 2 mesi di utilizzo dell’app
Synctrack ha risposto 11 gennaio 2022

Hi ANUSA
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

24 marzo 2022

Best customer service experience ever! Malak walked me through how to set up my email notification step by step. I'm the worst when it comes to backend configurations and she has no idea how much I appreciate her patience with me during the entire process. Great customer service is a Unicorn in today's saturated marketplace but Malak and Stella are shining stars. Thank you both!

VacationGrabs
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Synctrack ha risposto 28 marzo 2022

Hi VacationGrabs

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

Data modifica: 21 gennaio 2022

Awesome response time, Verry helpful and easy to talk to, friendly and very kind, thank you for your help.

Reliable Health
Australia
Circa 2 mesi di utilizzo dell’app
Synctrack ha risposto 23 gennaio 2022

Hi Reliable Health

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

4 febbraio 2022

i give 5 stars because the suport, because i made the app instalation right now, and i don't no if it's good.
thanks for the suport.

goalva
Portogallo
Circa 2 mesi di utilizzo dell’app
Synctrack ha risposto 5 febbraio 2022

Hi goalva

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team