Synctrack Order Tracking
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
レビュー (203)
絞り込む
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評価順
Anna was really friendly and helpful in answering all the questions that I have. She brings a lovely vibe that is unmatched by any customer service representative that I have talked to. She was very prompt as well meaning she was quick to find solutions for my questions. If I have any more questions, I'll definitely rely on someone like Anna knowing I'm in good hands.
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
We had some trouble, but Tracy from Omega's Help Center was super helpful and made it easier for me to navigate through the difficulties. Everything was made super easy and the dev team was super helpful in everything. Totally reach out to the help center if you ever need assistance, no matter who works with you, you will be attended perfectly to your needs.
Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!
This is the best tracking app for shopify ever! The customer service is the best part of it :) Special mention to Kaylee and Stella! You guys are the best. They pro-actively worked with us and I am Wow'd by the speed with which they provide us proper resolutions for all the queries. The app did not support our courier partner initially but after reaching out to them they connected with the courier partner and made it possible. Will definitely recommend the app. Keep up the good work Team <3
Hi Happy Wagon,
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team
Totally love this app! It's easy to customize according to the store's theme and style. The customer service is extremely friendly and supportive. Thanks to Stella and Mr.Zeros for the support.
Hi ANUSA
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team
Best customer service experience ever! Malak walked me through how to set up my email notification step by step. I'm the worst when it comes to backend configurations and she has no idea how much I appreciate her patience with me during the entire process. Great customer service is a Unicorn in today's saturated marketplace but Malak and Stella are shining stars. Thank you both!
Hi VacationGrabs
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team
Awesome response time, Verry helpful and easy to talk to, friendly and very kind, thank you for your help.
Hi Reliable Health
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team
i give 5 stars because the suport, because i made the app instalation right now, and i don't no if it's good.
thanks for the suport.
Hi goalva
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team
I started using this app a couple of days ago and its amazing. In starting I faced some problem with the app but the support team (Tracy) is very nice, they fixed the problem and answer my all other questions. Recommended app
Hi Canadian Based,
Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Tracy to give her the recognition that she deserves.
She was delighted to hear your feedback.
Please contact us if you have any questions!
Yours truly,
Kaylee - Omega Team
This app has great value. Even better, the customer support is superb, any questions I had was were answered almost immediately!
Hi Moonbow Shells,
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Best regards,
Omega Team
Good application although it is not completely finalized. The customer support and technical team are very responsive. I asked to make some changes and the technical team made them very quickly.
I am really satisfied.
Hi FOREVER,
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Omega Team