Synctrack Order Tracking

Synctrack Order Tracking

レビュー (209)

総合評価
4.9
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2023年10月31日

100 % recommended. This app is a must have for everybody who as a shopofy store.

Kaleido lab
イタリア
アプリの使用期間:約1ヶ月
Synctrackが返信しました 2023年11月1日

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our app as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

2023年8月8日

I just wanted to take a moment to express my gratitude for the wonderful assistance I received from the customer service representative at Omega Tracking. I was facing a bit of a snag while setting up the app, specifically with removing the Google Translate widget from my page. I reached out through their app chat system and was fortunate enough to connect with an incredibly friendly and helpful individual.

Not only did they patiently guide me through the steps to resolve the issue, but their warm and approachable demeanor truly made the entire experience pleasant. It's not every day you come across such great customer service, and I wanted to make sure their efforts didn't go unnoticed.

Thanks to their guidance, I was able to smoothly complete the setup process and provide my customers with the seamless tracking experience I had hoped for. I'm excited to see the positive impact this will have on my customers' shopping journey.

Once again, a big thank you to the Omega Tracking team and especially to the customer service representative who went above and beyond to assist me. Your support is greatly appreciated!

Little Stitchery
フィリピン
アプリの使用期間:約1ヶ月
Synctrackが返信しました 2023年8月9日

Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

2021年12月9日

They are really good the customer service is fast and responsive and very helpful. Recommended integrating into your Shopify store.

Tiny Family Tee
アメリカ合衆国
アプリの使用期間:29日
Synctrackが返信しました 2021年12月9日

Hi Tiny Family Tee,

Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem.

I'll be sure to relay your message to our whole team.

Thanks for placing your trust in us and your willingness to share.

Best,
Kaylee - Omega Team

2023年1月10日

I had the pleasure of working with Tracy, who expertly assisted me in customizing my store's return and tracking pages. Her level of assistance was truly remarkable as she exhibited both helpfulness and amiability throughout the process. Additionally, her responsiveness to my inquiries was truly commendable. I found her to be an exceptional individual to seek assistance from. Furthermore, the app she assisted me with is a testament to its creators' consideration for the needs and preferences of store owners. As a matter of fact, I even suggested the implementation of a toggle button to block Chinese shipping names, to which she assured me that my feedback would be given due consideration.

Genie Store
アメリカ合衆国
アプリの使用期間:28日
Synctrackが返信しました 2023年1月10日

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

2023年3月1日

Un souci de paramétrage de langue et j'ai bénéficié de l'assistance de Tracy qui a résolu mon souci très professionnellement.

Merci Tracy

kakolashop
フランス
アプリの使用期間:27日
Synctrackが返信しました 2023年3月2日

Voir que vous avez vécu une expérience 5 étoiles est la meilleure chose que nous puissions espérer ! Votre avis compte beaucoup pour nous. Merci d'avoir choisi notre application. Nous sommes impatients de vous servir pendant de nombreuses années à venir!

2022年1月25日

Hello, I had the privilege of working with a nice young lady named Malek. She helped me with reassurance and ease that we would solve the problem. She was patient and understanding. I love this app, it is great for my store and I'm so glad I found it!

Blazing Beauty Ave
アメリカ合衆国
アプリの使用期間:24日
Synctrackが返信しました 2022年1月25日

Hi Blazing Beauty Ave,

Thank you for taking the time to review your experience at Omega.
I’m so glad to hear that our support members were able to make your experience with us a memorable one. I will pass on your compliments to Malak, she is passionate about her work!
We hope that our app will help you well with your business.
If there are any questions about our app, please do let us know!
Best regards,
Kaylee - Omega Team

2021年12月18日

i ,hope it couls help the customers , and i am looking for trying it and see the feedback of my customers

PetShopStudio
イギリス
アプリの使用期間:22日
Synctrackが返信しました 2021年12月19日

Hi PetShopStudio

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

2022年2月14日

It works great. Omega tracking app is perfect! Great and fast support and the prices are affordable! I highly recommend this app! Thank you

Emotion Jalami
イタリア
アプリの使用期間:19日
Synctrackが返信しました 2022年2月20日

Hi Emotion Jalami

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

2022年1月21日

Great app, I've used a couple of different ones to track orders and this is the easiest and most complete by far!

Polemic Body
アメリカ合衆国
アプリの使用期間:18日
Synctrackが返信しました 2022年1月23日

Hi Polemic Body

Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

編集日:2021年12月22日

Fast customer support (Stella) and the functionalities are about the same as other tracking apps. This app also allows access to all my team members at 1 price, not charged by user count.

Super Kitty Cats
シンガポール
アプリの使用期間:13日
Synctrackが返信しました 2021年12月22日

Hi Super Kitty Cats,

Thank you for taking the time to provide a rating and your compliment to Stella!
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.

Hope your day is as awesome as you!
Kaylee - Omega Team