Synctrack Order Tracking

Synctrack Order Tracking

レビュー (209)

総合評価
4.9
評価レベルごとの件数
  • 評価の96%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2021年11月17日

By far the best Tracking app on Shopify. This app is loaded with hidden features, and the support is world class. This is your tracking app, and so much more. Get it!

Aerosphere
南アフリカ
アプリの使用期間:約1年
Synctrackが返信しました 2021年11月17日

Hi Aerosphere,

We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!
Please feel free to reach out if you have any questions.
Looking forward to talking to you again soon and thanks again!

Kaylee - Omega Team

2022年2月14日

Amazing Customer Support!! I tried to install the app but encountered an error while the Omega team was on holiday leave. As soon as they came back, they helped me right away and the dev team worked through the weekend to resolve the issue for our company that enabled us to install the app.

Happilar
アメリカ合衆国
アプリの使用期間:約1年
Synctrackが返信しました 2022年2月20日

Hello Happilar

I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app and our support team. We will not be able to stand in this market for this long without customers like you.

If you have any questions or need assistance from us, we're more than happy to support you!
Kaylee - Omega Team

2021年12月2日

The team support is incredible, I place a lot of expectation in this application but I feel that it has a very big potential and will stick perfectly to my expectations, application to test right now!

VNDS Kicks
フランス
アプリの使用期間:12ヶ月
Synctrackが返信しました 2021年12月3日

Hi VNDS Kicks,

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. We are committed to providing outstanding service for the customer and it’s great to know that we’re meeting this goal.

Thank you again for taking the time to share your feedback with us – it’s always appreciated.
Best regards,
Kaylee - Omega Team

2023年2月10日

jätte bra app och snälla team som hjälper direkt när man behöver

PERLE
スウェーデン
アプリの使用期間:12ヶ月
Synctrackが返信しました 2023年2月12日

Tack för att du tog dig tid att lämna denna recension. Vi uppskattar chansen att stötta våra kunder med utmärkta upplevelser så din feedback är en så stor motivation för oss att tillhandahålla enastående tjänster!

2022年6月10日

As a beginner Shopify user, it's taken time to go through many Shopify apps, but I've narrowed down the list with Omega being one of the must-haves. The page integration and tracking works seamlessly, and the tracking is up-to-date seemingly by the minute. My shop makes use of 4 different post services and tracking them all in one place is incredibly convenient. The live tracking allows me to catch and failed deliveries or pending pick-ups and contact customers to act quickly, meaning less returned packages. A 5-star App indeed. Furthermore, the customer service is extremely responsive, kind, and supportive. A special shout-out to Tracy from the Omega Help Center who helped me with the set-up in the beginning, and even checking up after to make sure things are running smoothly. I'd give Tracy a 5 stars for customer service too if possible!

milkywayjpn
日本
アプリの使用期間:11ヶ月
Synctrackが返信しました 2022年6月13日

Hello there,

We can’t thank you enough for your kind review of your experience with our app and the assistance from Tracy - a member of our support team. We are always grateful to customers like you who help us to improve our level of service.
If you need our help, in any case, we are available here to help you.
Wish you a successful business!
Omega Order Tracking app Support team

2021年11月19日

Stella from Omega was great support! was prompt and friendly and very helpful. thank you so much for your efforts

T'EYES
オーストラリア
アプリの使用期間:11ヶ月
Synctrackが返信しました 2021年11月19日

Hi T'EYES,

Thank you for taking the time to provide a rating and your compliment to Stella!
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.

Hope your day is as awesome as you!
Kaylee - Omega Team

2022年7月7日

Help me a lot in saving cost comparing others apps. Very detail dashboard, functioning. Good template

New Top Deal
アメリカ合衆国
アプリの使用期間:11ヶ月
Synctrackが返信しました 2022年7月7日

Yeahhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work
Thank You so much for your words! 🙏🏻😊🙏🏻😊🙏🏻😊

2022年1月13日

I just downloaded the software I hope it is the end of my problems. There are tracking numbers that track 17 detects and other apps do not detect and this creates a mess. And of course informing the customer where the package is is very important.

maxzol
アメリカ合衆国
アプリの使用期間:10ヶ月
Synctrackが返信しました 2022年1月13日

Hi maxzol
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

2022年3月14日

Great from now. Really get what I need and am friendly with small businesses. Cheap and Useful. Like it.

北美零食批发
アメリカ合衆国
アプリの使用期間:10ヶ月
Synctrackが返信しました 2022年3月14日

Hi 北美零食批发

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team

2022年1月20日

The app is amazing, it does what it is supposed to and has many customization options. All of this without coding. If you still have questions, a competent and helpful support is available very quickly.

HOMETIFUL
ドイツ
アプリの使用期間:10ヶ月
Synctrackが返信しました 2022年1月20日

Hi HOMETIFUL,

Thank you for sharing a review of your recent experience. Our team here at Omega is
committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.
If you need any further assistance with our app, we are here :D

Best regards,
Kaylee - Omega Team