Synctrack Order Tracking

Synctrack Order Tracking

리뷰 (208)

전체 평점
4.9
평점 수준당 개수
  • 평점의 96%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 1월 26일

I've been consistently impressed with the support provided by the Omega Order Tracking Upsell team for Shopify. Every interaction I've had with their support staff has been marked by prompt responses and effective solutions. The speed at which they address inquiries and resolve issues is truly commendable.

What I particularly appreciate is their consistency in service. Regardless of who I spoke to, each team member was knowledgeable and quick to assist. This reliability is a key reason I continue to use and trust this app.

Thanks to the Omega team for their dedication to providing excellent customer support. It makes a big difference!

Spinalio
벨기에
앱 사용 기간 10개월
답글 Synctrack개 2024년 1월 30일

We're thrilled to receive such positive feedback about your experience with the Omega Order Tracking team for Shopify! 🌟 It's wonderful to know that our support staff consistently provides prompt responses and effective solutions, and we're proud of the commendable speed at which we address inquiries and resolve issues.

Your appreciation for our team's knowledge and quick assistance, regardless of the team member, is truly valued. We're delighted to hear that this reliability is a key factor in your continued trust in our app.

A big thank you from the entire Omega team for recognizing our dedication to providing excellent customer support. Your satisfaction is our priority, and we're here for any future assistance you may need. 🚀💙

2021년 12월 2일

The team support is incredible, I place a lot of expectation in this application but I feel that it has a very big potential and will stick perfectly to my expectations, application to test right now!

VNDS Kicks
프랑스
앱 사용 기간 12개월
답글 Synctrack개 2021년 12월 3일

Hi VNDS Kicks,

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. We are committed to providing outstanding service for the customer and it’s great to know that we’re meeting this goal.

Thank you again for taking the time to share your feedback with us – it’s always appreciated.
Best regards,
Kaylee - Omega Team

2023년 2월 10일

jätte bra app och snälla team som hjälper direkt när man behöver

PERLE
스웨덴
앱 사용 기간 12개월
답글 Synctrack개 2023년 2월 12일

Tack för att du tog dig tid att lämna denna recension. Vi uppskattar chansen att stötta våra kunder med utmärkta upplevelser så din feedback är en så stor motivation för oss att tillhandahålla enastående tjänster!

2022년 6월 10일

As a beginner Shopify user, it's taken time to go through many Shopify apps, but I've narrowed down the list with Omega being one of the must-haves. The page integration and tracking works seamlessly, and the tracking is up-to-date seemingly by the minute. My shop makes use of 4 different post services and tracking them all in one place is incredibly convenient. The live tracking allows me to catch and failed deliveries or pending pick-ups and contact customers to act quickly, meaning less returned packages. A 5-star App indeed. Furthermore, the customer service is extremely responsive, kind, and supportive. A special shout-out to Tracy from the Omega Help Center who helped me with the set-up in the beginning, and even checking up after to make sure things are running smoothly. I'd give Tracy a 5 stars for customer service too if possible!

milkywayjpn
일본
앱 사용 기간 11개월
답글 Synctrack개 2022년 6월 13일

Hello there,

We can’t thank you enough for your kind review of your experience with our app and the assistance from Tracy - a member of our support team. We are always grateful to customers like you who help us to improve our level of service.
If you need our help, in any case, we are available here to help you.
Wish you a successful business!
Omega Order Tracking app Support team

2021년 11월 19일

Stella from Omega was great support! was prompt and friendly and very helpful. thank you so much for your efforts

T'EYES
오스트레일리아
앱 사용 기간 11개월
답글 Synctrack개 2021년 11월 19일

Hi T'EYES,

Thank you for taking the time to provide a rating and your compliment to Stella!
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.

Hope your day is as awesome as you!
Kaylee - Omega Team

2022년 7월 7일

Help me a lot in saving cost comparing others apps. Very detail dashboard, functioning. Good template

New Top Deal
미국
앱 사용 기간 11개월
답글 Synctrack개 2022년 7월 7일

Yeahhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work
Thank You so much for your words! 🙏🏻😊🙏🏻😊🙏🏻😊

2022년 1월 13일

I just downloaded the software I hope it is the end of my problems. There are tracking numbers that track 17 detects and other apps do not detect and this creates a mess. And of course informing the customer where the package is is very important.

maxzol
미국
앱 사용 기간 10개월
답글 Synctrack개 2022년 1월 13일

Hi maxzol
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

2024년 5월 1일

Great customer service and quick response time. All questions about their app and integrations were answered with precision and in depth. The tracking app is amazing since it allows you to connect it directly to your store so customers dont have to leave your page. Amazing app. Definitely highly recommend. I am very satisfied with his service

Martzeal
미국
앱 사용 기간 13일
답글 Synctrack개 2024년 5월 3일

Thank you so much for your fantastic review of the Synctrack Order Tracking app! 🌟📦 We're thrilled to hear that you experienced great customer service and found our responses quick and informative. It’s great to know the app’s direct integration with your store adds value by keeping customers engaged on your page. We really appreciate your high recommendation and are so glad you're satisfied with our service. If you have any more questions or need further assistance, we're just a click away! Thank you for choosing Synctrack Order Tracking. 😊🚀

2022년 3월 14일

Great from now. Really get what I need and am friendly with small businesses. Cheap and Useful. Like it.

北美零食批发
미국
앱 사용 기간 10개월
답글 Synctrack개 2022년 3월 14일

Hi 北美零食批发

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team

2022년 1월 20일

The app is amazing, it does what it is supposed to and has many customization options. All of this without coding. If you still have questions, a competent and helpful support is available very quickly.

HOMETIFUL
독일
앱 사용 기간 10개월
답글 Synctrack개 2022년 1월 20일

Hi HOMETIFUL,

Thank you for sharing a review of your recent experience. Our team here at Omega is
committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.
If you need any further assistance with our app, we are here :D

Best regards,
Kaylee - Omega Team