Synctrack Order Tracking

Synctrack Order Tracking

Avaliações (206)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
24 de novembro de 2023

My experience using Omega Order Tracking has always been positive. What makes it so positive is that their support is phenomenal. I had the pleasure trouble shooting my problems with Lynn who not only responds quickly but helps me solve my problems quickly.

I discovered something that I needed to get fixed by the Omega Dev team & Lynn was able to engage the team and get back to me with the working solution in a day. 10/10 service

Blissified
Estados Unidos
5 months usando a aplicação
Questão respondida por Synctrack 26 de novembro de 2023

We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5 stars! 🌟

Editado a 22 de outubro de 2024

Joy was an amazing help! Best customer service I have witnessed. All my issues and concerns have been quickly solved with fast response and informative detail. I would recommend anyone who is looking to get their issues solved from her :))

NOOKS ADVENTURE
Canadá
8 months usando a aplicação
Questão respondida por Synctrack 19 de março de 2024

🌟 Thank you for your glowing review! Tracy truly shines ✨ as a beacon of excellent customer service. We're delighted to hear that she swiftly addressed all your concerns with such efficiency and detail. 🚀 We appreciate your recommendation and are thrilled to have provided you with a positive experience. Don't forget to check out our Omega Order Tracking Upsell app for even more convenience! 📦😊

30 de novembro de 2023

Great customer service and quick response time. All questions about their app and integrations were answered with precision and in depth. The tracking app is amazing since it allows you to connect it directly to your store so customers dont have to leave your page. Amazing app. Definitely highly recommend. I am very satisfied

Deal Comfort
África do Sul
5 months usando a aplicação
Questão respondida por Synctrack 3 de dezembro de 2023

Thank you so much for your incredible feedback! 🎉 We're thrilled to hear that you had a great experience with our customer service team and that they provided quick and precise answers to your questions. 😊🚀 Your satisfaction means a lot to us, and we're grateful for your recommendation. If you ever need further assistance, we're here to help. Thank you for being a highly satisfied customer! 🌟💯

6 de maio de 2024

The customer support provided by AfterShip is exceptional. They are responsive and have been very helpful in addressing any questions or concerns we’ve had1.

Bookworm Corner
Estados Unidos
3 months usando a aplicação
Questão respondida por Synctrack 10 de maio de 2024

Thanks for sharing your experience with Synctrack Order Tracking! We’re so glad to hear that our customer support team has been responsive and helpful in addressing your concerns. 🌟 Your satisfaction is our top priority, and it’s great to know we’re on the right track. If you have any more questions or need further assistance, we're always here to help. Thanks for choosing us, and happy tracking! 🚚💨

15 de dezembro de 2023

Tracy from Order Tracking app, exceeded my expectations in both functionality and service. The app's user-friendly interface and real-time updates simplify tracking, supporting a variety of courier services seamlessly. What truly impressed me was Tracy's exceptional customer service. Faced with a delayed package, their support team displayed remarkable dedication, promptly resolving the issue with regular updates. Tracy is a must-have for hassle-free tracking and standout customer support. Highly recommended for a stress-free online shopping experience!

Alota
Vietname
5 months usando a aplicação
Questão respondida por Synctrack 17 de dezembro de 2023

Thank you so much for your fantastic review! 🌟 We're thrilled to hear that Tracy exceeded your expectations in both functionality and service. We're grateful for your recommendation and we're thrilled to be a part of your stress-free online shopping experience! Thank you again for your feedback and support! 🙌📦🚚💨

12 de dezembro de 2023

An excellent order tracking app, highly recommended. Customer service representative Joy responds incredibly quickly, can resolve issues promptly, and the fees are very reasonable!

Kemimoto
Hong Kong, RAE da China
Almost 2 years usando a aplicação
Questão respondida por Synctrack 13 de dezembro de 2023

Thank you for your excellent review! 🌟🚀 We're thrilled to hear that you find our order tracking app outstanding and highly recommend it. 😊💯 It's fantastic to know that Joy, our amazing customer service representative, responds incredibly quickly and can promptly resolve any issues you may encounter. 🏃💨🔧 We appreciate your kind words. Moreover, we're glad that you find our fees very reasonable. 💰💪 If you have any further questions or need assistance, don't hesitate to reach out. We're here to help and ensure you have a fantastic experience! 🙌✨

10 de abril de 2024

When I first downloaded the app it was working perfectly.
I had an issue with the app's code showing on the website, the developers fixed it ASAP.

YlvaCo
Estados Unidos
8 days usando a aplicação
Questão respondida por Synctrack 13 de abril de 2024

We're glad to hear that our developers were able to swiftly address the issue with the app's code appearing on your website! 😊 At Omega Order Tracking Upsell, we're committed to providing seamless integration and excellent support to ensure your experience remains smooth. If you encounter any further issues or have any questions, please don't hesitate to reach out. We're here to help! 🛠️🌟

6 de maio de 2024

Very nice customer service and good app

LeLuxe Amsterdam
Países Baixos
About 1 month usando a aplicação
Questão respondida por Synctrack 10 de maio de 2024

Thank you for your kind words about Synctrack Order Tracking! We're thrilled to hear that you're pleased with our customer service and enjoying the app. 😊 Your feedback is greatly appreciated, and we're here to assist whenever you need us. Keep enjoying the app, and thanks again for your support! 🌟📱

27 de março de 2024

A great and kind support, thanks to Vincent for his perfect help. appreciated

Jolia
Reino Unido
2 months usando a aplicação
Questão respondida por Synctrack 30 de março de 2024

We're thrilled to hear about your positive experience with our Omega Order Tracking Upsell app's support team, especially with Vincent! 🌟 Thank you for recognizing his kindness and perfect assistance. 💫 Your appreciation means a lot to us! If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help! 🚀

26 de janeiro de 2024

I've been consistently impressed with the support provided by the Omega Order Tracking Upsell team for Shopify. Every interaction I've had with their support staff has been marked by prompt responses and effective solutions. The speed at which they address inquiries and resolve issues is truly commendable.

What I particularly appreciate is their consistency in service. Regardless of who I spoke to, each team member was knowledgeable and quick to assist. This reliability is a key reason I continue to use and trust this app.

Thanks to the Omega team for their dedication to providing excellent customer support. It makes a big difference!

Spinalio
Bélgica
1 day usando a aplicação
Questão respondida por Synctrack 30 de janeiro de 2024

We're thrilled to receive such positive feedback about your experience with the Omega Order Tracking team for Shopify! 🌟 It's wonderful to know that our support staff consistently provides prompt responses and effective solutions, and we're proud of the commendable speed at which we address inquiries and resolve issues.

Your appreciation for our team's knowledge and quick assistance, regardless of the team member, is truly valued. We're delighted to hear that this reliability is a key factor in your continued trust in our app.

A big thank you from the entire Omega team for recognizing our dedication to providing excellent customer support. Your satisfaction is our priority, and we're here for any future assistance you may need. 🚀💙