Synctrack Order Tracking , 186 avaliações
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The support person was very helpful and fixed a bunch of things that weren't simple to do. Great service.
Hi NatureBed
Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team
found customer service really good and they managed to resolve my issue with shipping notifications which i was not really sure about when it comes to how, what, and when
Wowowwww you’re so niceeee ! Thanks for your amazing review 🤗 🥰 Hope for nothing but your business’s growth 🔥🚀
Cheers from Omega support team 🥰
Best app for tracking orders and very good customer support. It will help us a lot to decrease our dispute rate. Thanks!
So glad to hear you had a 5-star experience! 🚀🚀🚀 Thanks so much for the positive review and feedback! 🤩
Best wishes,
The Omega Support team
Free plan is great until now, 150 shipments and the prices are fine, i'll see for the other functionalities
Hi UltraPods
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
Very responsive customer service thank you very much ! Malak was able to help me to synchronize my carriers great job
Hi France Hélices
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
It was amazing! very pleasant and happy that I made the choice to make my way over to your team! keep up the great work!!! you have great employees!
Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
Just installed and it's incredibly easy to use! Had it up and running in literally under 5 minutes. I'll be back to amend review after it's been in use for a few days. ➡️EDIT: LOVE this app and the ease of using it! Ran into a little glitch and reached out to support. Stella was very fast to get back to me. Much appreciated!
Hi Something To Wear
We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help.
Kaylee - Omega Team
Really great APP and the most amazing thing is Omega has a fantastic support team. They are professional, patient and enthusiastic, even though I am only in the free plan phase, which impressed me. They always provide immediate support, which means a lot to me, especially thanks to Tracy and Malak for their great help. You made my day!
Our customer support team was doing cartwheels after reading your review of their work🥰🥰🥰. It's so encouraging to see great customers appreciate our efforts.
Love from Tracy and Malak! 💙💚💛🧡
The apps is simple to use and straightforward in showing the tracking. The developer even arranged a zoom meeting and help me to get familiar on the apps. Great Apps and Great Support! Thanks you so much!
Hi e-sportify,
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards,
Omega Team
This is a great app with easy-to-use features for my customers. The support from the app developers is on point. They were so diligent in communications and follow-up.
Hi LAZECCA FASHION,
Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem.
I'll be sure to relay your message to our whole team.
Thanks for placing your trust in us and your willingness to share.
Best,
Kaylee - Omega Team