Synctrack Order Tracking

Synctrack Order Tracking

Avaliações (206)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
17 de novembro de 2021

By far the best Tracking app on Shopify. This app is loaded with hidden features, and the support is world class. This is your tracking app, and so much more. Get it!

Aerosphere
África do Sul
About 1 year usando a aplicação
Questão respondida por Synctrack 17 de novembro de 2021

Hi Aerosphere,

We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!
Please feel free to reach out if you have any questions.
Looking forward to talking to you again soon and thanks again!

Kaylee - Omega Team

14 de fevereiro de 2022

Amazing Customer Support!! I tried to install the app but encountered an error while the Omega team was on holiday leave. As soon as they came back, they helped me right away and the dev team worked through the weekend to resolve the issue for our company that enabled us to install the app.

Happilar
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Synctrack 20 de fevereiro de 2022

Hello Happilar

I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app and our support team. We will not be able to stand in this market for this long without customers like you.

If you have any questions or need assistance from us, we're more than happy to support you!
Kaylee - Omega Team

2 de dezembro de 2021

The team support is incredible, I place a lot of expectation in this application but I feel that it has a very big potential and will stick perfectly to my expectations, application to test right now!

VNDS Kicks
França
12 months usando a aplicação
Questão respondida por Synctrack 3 de dezembro de 2021

Hi VNDS Kicks,

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. We are committed to providing outstanding service for the customer and it’s great to know that we’re meeting this goal.

Thank you again for taking the time to share your feedback with us – it’s always appreciated.
Best regards,
Kaylee - Omega Team

10 de fevereiro de 2023

jätte bra app och snälla team som hjälper direkt när man behöver

PERLE
Suécia
12 months usando a aplicação
Questão respondida por Synctrack 12 de fevereiro de 2023

Tack för att du tog dig tid att lämna denna recension. Vi uppskattar chansen att stötta våra kunder med utmärkta upplevelser så din feedback är en så stor motivation för oss att tillhandahålla enastående tjänster!

10 de junho de 2022

As a beginner Shopify user, it's taken time to go through many Shopify apps, but I've narrowed down the list with Omega being one of the must-haves. The page integration and tracking works seamlessly, and the tracking is up-to-date seemingly by the minute. My shop makes use of 4 different post services and tracking them all in one place is incredibly convenient. The live tracking allows me to catch and failed deliveries or pending pick-ups and contact customers to act quickly, meaning less returned packages. A 5-star App indeed. Furthermore, the customer service is extremely responsive, kind, and supportive. A special shout-out to Tracy from the Omega Help Center who helped me with the set-up in the beginning, and even checking up after to make sure things are running smoothly. I'd give Tracy a 5 stars for customer service too if possible!

milkywayjpn
Japão
11 months usando a aplicação
Questão respondida por Synctrack 13 de junho de 2022

Hello there,

We can’t thank you enough for your kind review of your experience with our app and the assistance from Tracy - a member of our support team. We are always grateful to customers like you who help us to improve our level of service.
If you need our help, in any case, we are available here to help you.
Wish you a successful business!
Omega Order Tracking app Support team

19 de novembro de 2021

Stella from Omega was great support! was prompt and friendly and very helpful. thank you so much for your efforts

T'EYES
Austrália
11 months usando a aplicação
Questão respondida por Synctrack 19 de novembro de 2021

Hi T'EYES,

Thank you for taking the time to provide a rating and your compliment to Stella!
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need our help in any case, we are available here to help you.

Hope your day is as awesome as you!
Kaylee - Omega Team

7 de julho de 2022

Help me a lot in saving cost comparing others apps. Very detail dashboard, functioning. Good template

New Top Deal
Estados Unidos
11 months usando a aplicação
Questão respondida por Synctrack 7 de julho de 2022

Yeahhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work
Thank You so much for your words! 🙏🏻😊🙏🏻😊🙏🏻😊

13 de janeiro de 2022

I just downloaded the software I hope it is the end of my problems. There are tracking numbers that track 17 detects and other apps do not detect and this creates a mess. And of course informing the customer where the package is is very important.

maxzol
Estados Unidos
10 months usando a aplicação
Questão respondida por Synctrack 13 de janeiro de 2022

Hi maxzol
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

14 de março de 2022

Great from now. Really get what I need and am friendly with small businesses. Cheap and Useful. Like it.

北美零食批发
Estados Unidos
10 months usando a aplicação
Questão respondida por Synctrack 14 de março de 2022

Hi 北美零食批发

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team

20 de janeiro de 2022

The app is amazing, it does what it is supposed to and has many customization options. All of this without coding. If you still have questions, a competent and helpful support is available very quickly.

HOMETIFUL
Alemanha
10 months usando a aplicação
Questão respondida por Synctrack 20 de janeiro de 2022

Hi HOMETIFUL,

Thank you for sharing a review of your recent experience. Our team here at Omega is
committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.
If you need any further assistance with our app, we are here :D

Best regards,
Kaylee - Omega Team