Omega ‑ Email & Order tracking

Order Lookup, Track Order Status, Unlimited Email

  • Oblíbené u firem ve Spojených státech

K dispozici je bezplatný plán

Sekce hodnot klíčů

Custom Branded Tracking Page

Drive customers’ traffic to your shop and help them look up order status with a wonderfully customized tracking page.

Timely Shipping Notification

Be proactive in customer queries about package status by automatically sending updates via custom email, SMS, and WhatsApp

Comprehensive Analytics

Make data-driven decisions based on comprehensive reports to manage your shipping performance, customer feedback, and satisfaction.

Omega ‑ Email & Order tracking

Omega ‑ Email & Order tracking

What Omega - Order Tracking can do

Omega - Order Tracking automatically helps you answer customers’ questions concerning “where is my order?” by collecting track & trace services of nearly 300 couriers around the world on one single tracking page. Our ultimate goals are to assist you in the post-purchase experience to customers by providing timely notification, proactively reducing mundane supports, and managing shipment performance.

Grow with Omega - Order tracking

We are a full-featured order tracking app that is truly trustworthy. With timely notifications and in-built email automation, you never have to worry about the concerns of shipment tracking from your clients. Our dedicated customer support team will help with setup and basic customizations (tracking page design) so our tracking page fits seamlessly into your store. Migrating from another app? Easily import your existing orders into the Omega app.

Track Order

  1. Hide Chinese origin from shipment history (or other unwanted locations)
  2. Support 300+ couriers all over the world and especially, the leading couriers (UPS, DHL, China Post, USPS,... ) and best couriers for dropshipping (AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet,...)
  3. Customize the tracking page flexibly to fit your brand by CSS customization
  4. Omega built-in email automation
  5. Support Google Translate extension to translate your tracking page into customers’ languages.
  6. Notify orders status to you and support when needed via various channels (i.e. email, SMS, Zapier, Slack, and Telegram).
  7. Automatic & accurate courier matching
  8. Comprehensive analytics of different categories: Shipment, Courier, Marketing, Review

Smart branded tracking page

  1. Support multiple themes for tracking page, reduce time and effort to design this page for newbies
  2. Hide or replace China origin or other blacklisted location(s)
  3. Show product recommendations to boost more sales
  4. Ask or display customer reviews
  5. Automatically map your actual couriers with Shopify couriers or you can manually do it
  6. Muti-tracking methods: Only Order Id, only Tracking Number, or both of them
  7. Use Google Translate Extension to automatically translate tracking page into customers’ language
  8. Customize your progress bar including color, adding your custom tracking status
  9. Customize the display layout, color, contained content, date-time format of the tracking page

Marketing

Set up Product Recommendations on the tracking page. Cultivate relationships with your customers by asking for Reviews directly from the tracking page.

World-class support

Dedicated customer support via email and live chat, Calendly booking

CSS customization

Datum uvedení

Integrováno s

  • Zapier
  • Twilio
  • Avada
Omega ‑ Email & Order tracking

Omega ‑ Email & Order tracking

What Omega - Order Tracking can do

Omega - Order Tracking automatically helps you answer customers’ questions concerning “where is my order?” by collecting track & trace services of nearly 300 couriers around the world on one single tracking page. Our ultimate goals are to assist you in the post-purchase experience to customers by providing timely notification, proactively reducing mundane supports, and managing shipment performance.

Grow with Omega - Order tracking

We are a full-featured order tracking app that is truly trustworthy. With timely notifications and in-built email automation, you never have to worry about the concerns of shipment tracking from your clients. Our dedicated customer support team will help with setup and basic customizations (tracking page design) so our tracking page fits seamlessly into your store. Migrating from another app? Easily import your existing orders into the Omega app.

Track Order

  1. Hide Chinese origin from shipment history (or other unwanted locations)
  2. Support 300+ couriers all over the world and especially, the leading couriers (UPS, DHL, China Post, USPS,... ) and best couriers for dropshipping (AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet,...)
  3. Customize the tracking page flexibly to fit your brand by CSS customization
  4. Omega built-in email automation
  5. Support Google Translate extension to translate your tracking page into customers’ languages.
  6. Notify orders status to you and support when needed via various channels (i.e. email, SMS, Zapier, Slack, and Telegram).
  7. Automatic & accurate courier matching
  8. Comprehensive analytics of different categories: Shipment, Courier, Marketing, Review

Smart branded tracking page

  1. Support multiple themes for tracking page, reduce time and effort to design this page for newbies
  2. Hide or replace China origin or other blacklisted location(s)
  3. Show product recommendations to boost more sales
  4. Ask or display customer reviews
  5. Automatically map your actual couriers with Shopify couriers or you can manually do it
  6. Muti-tracking methods: Only Order Id, only Tracking Number, or both of them
  7. Use Google Translate Extension to automatically translate tracking page into customers’ language
  8. Customize your progress bar including color, adding your custom tracking status
  9. Customize the display layout, color, contained content, date-time format of the tracking page

Marketing

Set up Product Recommendations on the tracking page. Cultivate relationships with your customers by asking for Reviews directly from the tracking page.

World-class support

Dedicated customer support via email and live chat, Calendly booking

CSS customization

Datum uvedení

Integrováno s

  • Zapier
  • Twilio
  • Avada

FREE

Zdarma

  • 75 shipments
  • Branded tracking page
  • Marketing assets
  • Product recommendation
  • Review
  • Hide undesired locations
  • Email, SMS, Chat
  • Analytics

BASIC

$7.99/měsíc

  • 600 shipments
  • All starter features +
  • Priority Support

PROFESSIONAL

$14.99/měsíc

  • 3000 shipments
  • All Basic Features +
  • Early access to new features

ENTERPRISE

$34.99/měsíc

  • Unlimited shipments
  • All Professional Features +
  • Customization

* Všechny poplatky jsou fakturovány v USD.
** Opakované platby, včetně měsíčních poplatků nebo poplatků za použití, se fakturují jednou za 30 dnů.

Recenze

4.9 z pěti hvězd

Celkové hodnocení odráží aktuální stav aplikace. Zahrnuje všechny recenze aplikací, ale upřednostňuje ty nejnovější.

  • 5 z pěti hvězd
    95 % hodnocení má hodnotu 5 hvězdy
  • 4 z pěti hvězd
    3 % hodnocení má hodnotu 4 hvězdy
  • 3 z pěti hvězd
    1 % hodnocení má hodnotu 3 hvězdy
  • 2 z pěti hvězd
    0 % hodnocení má hodnotu 2 hvězdy
    0
  • 1 z pěti hvězd
    1 % hodnocení má hodnotu 1 hvězdy

iBonni Innovation Store

Lokalita Brazílie

Estou iniciando o uso desse app e estou gostando. O suporte técnico é excelente (Tracy e todo time). Parabéns pelo excelente atendimento.

Odpověď vývojáře

12. květen 2022

Incrível! 😱 Fiquei tão feliz quando Shopify enviou uma notificação de seu feedback sobre nosso aplicativo. Muito obrigado por tomar o tempo para deixar uma excelente classificação.
Amor de Tracy

channelthrough

Lokalita Spojené státy

I used this app to give my customers quick access to their tracking information. Easy set up and works just as described. Really great customer service. I recommend.

Odpověď vývojáře

12. květen 2022

Lots of love and Thank you💙💚💛🧡 . Your review is so helpful for new apps like Order Tracking. We loved reading it and we hope you keep seeing exceptional value from the app.
Cheers from the Omega team🥰

Dluxeries

excellent .............................................................................................

Odpověď vývojáře

25. duben 2022

🥰🥰🥰! Thank you! Our support team truly appreciates when users like you have a great experience with Order Tracking 🙏🏻😊🙏🏻😊🙏🏻😊 .

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