Synctrack: Returns & Exchanges

Synctrack: Returns & Exchanges

Reseñas (134)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
26 de abril de 2024

great app and service! helped me alot!!

OULUMI
Canadá
16 minutos usando la aplicación
Synctrack respondió 3 de mayo de 2024

Thank you for the great feedback! We're so glad to hear that you're finding the Synctrack Returns & Exchanges app helpful and that our service has met your expectations. We appreciate your support and are here to continue assisting you whenever you need it. Thanks for choosing Synctrack Returns & Exchanges! 🌟👍

26 de febrero de 2024

great service! great return app!

Love Sunshine
Reino Unido
Alrededor de 21 horas usando la aplicación
Synctrack respondió 29 de febrero de 2024

🌟 Thank you for the positive feedback! We're thrilled to hear that you find our service great and the return app effective. 😊💼 If you ever have more feedback or need further assistance, feel free to reach out. We're here to help! 🚀🤝 #GreatService #EffectiveReturns #CustomerSatisfaction 💙🌟

21 de noviembre de 2024

App is good and user friendly for return and exchange

BLAMOK
India
Synctrack respondió 22 de noviembre de 2024

Thank you for your awesome review! 😊 We're delighted to hear that you find our app good and user-friendly for returns and exchanges. 🔄✨ Making your experience seamless is our top priority! If you ever need any assistance, feel free to reach out. Thanks for your support! 🙌❤️

4 de abril de 2023

Great experience all round. Customer service is 11/10

App is still being built, but it is working really well at a base level. Really clean functions, easy to use and update and is 10 times better than Aftership Returns (this is coming from an ex-Aftership customer).

Don't walk, run to get this app, you'll love it!

The Brooklyn
Nueva Zelanda
4 meses usando la aplicación
Synctrack respondió 5 de abril de 2023

Thank you for the fantastic review. We're thrilled to hear that Omega - Returns & Exchanges app is a hit with you. We go above and above to assist every merchant, and I'm delighted we met your expectations. We wish you and your business the best of luck! 💙💚💛🧡

28 de junio de 2023

This app is good, I am using it on my website., customer support is really great.
And this app is working much smoothly on my website

Rey&I
India
3 meses usando la aplicación
Synctrack respondió 29 de junio de 2023

You’re so nice 💙💚💛🧡Thanks big time for your kind words for the Omega - Returns & Exchanges app. Hope for nothing but your business’s growth 🔥🚀

7 de agosto de 2023

Anna from Omega has been an incredible support throughout our onboarding process onto this app. Initially, we encountered a few bugs, but thanks to Anna's dedicated assistance and close collaboration, all the issues were swiftly resolved, resulting in a significantly more stable app.

The app already boasts essential features for managing returns, which is commendable for a returns center. However, there is still room for improvement, especially in terms of enabling refunds directly from the app. Additionally, enhancing the app's capabilities to handle return resolutions based on different payment methods, such as Cash on Delivery (COD) and online payments, would be a valuable addition.

In summary, the experience with the app has been positive overall, thanks to Anna's and Wendy's excellent guidance. With some additional refinements and updates to address the aforementioned areas, this app has the potential to become an even more powerful and indispensable tool for managing returns seamlessly.

Nolabels.in
India
Alrededor de 2 meses usando la aplicación
Synctrack respondió 8 de agosto de 2023

Thank you so much for your amazing review and feedback! We are so happy to hear that you are enjoying your experience with our app, and we do appreciate every single insight you gave us, we as a team will surely take a deep look and work to improve the app more!

Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

4 de marzo de 2024

Excelente aplicacion. Realmente!

Deliver
Argentina
Alrededor de 17 horas usando la aplicación
Synctrack respondió 6 de marzo de 2024

¡Gracias por tus amables palabras! Estamos encantados de saber que encuentras nuestra aplicación excelente. Siempre nos esforzamos por proporcionar la mejor experiencia posible. Si tienes alguna pregunta o necesitas asistencia, no dudes en ponerte en contacto con nosotros. ¡Gracias por elegir nuestra aplicación! 👏🌟 #SatisfacciónDelCliente

31 de mayo de 2023

Great product along with great customer support.

they did specific customization according to my requirement. Kudos to Tracy for awesome communication. All HAIL to HEROES!

T A S S U R
Pakistán
15 días usando la aplicación
Synctrack respondió 1 de junio de 2023

Woww! 🔥🔥 That’s so great to hear your feedback. I made sure that Tracy got the recognition she deserved. She was very happy to read your review.
Hope to see you again! 🥰

27 de marzo de 2023

Tracy from Omega has been very helpful with onboarding us onto this app. Initially the app had few bugs but she worked with us closely to have the bugs resolved quickly and the app seems to be more stable now. The app has all the necessary features for a returns centre but there are still areas the app can improve on like using your own domain, a more professional landing page for the customer returns login, better email templates as currently they are very basic. But overall impressed with the support from the developers. Highly recommend installing this if you haven't already done so as you are in for a lifetime deal as they are offering the app to be free for the first 100 customers!

Hayah Al-Muslimah
Reino Unido
1 día usando la aplicación
Synctrack respondió 28 de marzo de 2023

We highly appreciate you taking the time to post a review with all your feedback here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime.

Fecha de modificación: 21 de abril de 2023

the app is good, as i am using it on my website., and their customer support is really great.
Tracy from Omega has been very helpful.

INVOKE TREND
India
Alrededor de 24 horas usando la aplicación
Synctrack respondió 24 de abril de 2023

Thank you for the fantastic review. We're thrilled to hear that Omega - Returns & Exchanges app is a hit with you. We go above and above to assist every merchant, and I'm delighted we met your expectations. We wish you and your business the best of luck! 💙💚💛🧡