Synctrack: Returns & Exchanges

Synctrack: Returns & Exchanges

Reseñas (147)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
12 de noviembre de 2024

So nice.

Mount to Coast B2B Portal
RAE de Hong Kong (China)
9 días usando la aplicación
Synctrack respondió 19 de noviembre de 2024

Thank you for the kind review! 😊 We're glad to hear you're enjoying the Synctrack: Returns & Exchanges app! 🌟 If you need any assistance or have questions, we're always here to help! 🚀✨

9 de septiembre de 2024

Good Service by Synctrack: Returns & Exchanges. Vicky Helped me alout by App Enhance and Activation Procedure. Thanks to Vicky and Synctrack

Friendy Deals
India
18 días usando la aplicación
Synctrack respondió 11 de septiembre de 2024

Thank you for the wonderful review! 😊 We're glad to hear that you received great service with Synctrack: Returns & Exchanges and that Vicky was so helpful with the app enhancement and activation process 🙌🌟. Thanks for your kind words and if you need any more assistance, we’re here for you! 💬😊

12 de septiembre de 2024

The app is easy to use and very smooth, with many customization options. The customer service is perfect! I had several interactions with Vicky, who was both very responsive and friendly. She was able to quickly assist me when I had questions. I highly recommend!

Adénora
Francia
Alrededor de 3 horas usando la aplicación
Synctrack respondió 15 de septiembre de 2024

Thank you for the wonderful review! 😊 We’re delighted to hear that the Synctrack: Returns & Exchanges app is easy to use and smooth, with plenty of customization options. 🌟 It’s fantastic to know that Vicky provided responsive and friendly support, helping you quickly with your questions. 🙌 Your high recommendation means a lot to us! If you need anything else, we’re here to help! 🚀

21 de noviembre de 2024

App is good and user friendly for return and exchange

BLAMOK
India
Alrededor de 1 hora usando la aplicación
Synctrack respondió 22 de noviembre de 2024

Thank you for your awesome review! 😊 We're delighted to hear that you find our app good and user-friendly for returns and exchanges. 🔄✨ Making your experience seamless is our top priority! If you ever need any assistance, feel free to reach out. Thanks for your support! 🙌❤️

19 de octubre de 2024

The representatives are quick to help

Bardi
India
2 días usando la aplicación
Synctrack respondió 22 de octubre de 2024

Thank you for your feedback! We're thrilled to hear that our representatives are quick to help. 😊 Your satisfaction is our priority, and we’re here to assist you whenever you need! If you have any more comments or questions about the app, feel free to reach out.

25 de julio de 2024

The App is working pretty fine for our basic requirement. The Support is also awesome and available 24x7. Can recommend them.

Marie & Seema
Alemania
Alrededor de 2 meses usando la aplicación
Synctrack respondió 30 de julio de 2024

Thank you for your positive feedback! 😊 We're glad to hear that the app meets your needs and that you're happy with our 24x7 support. Your recommendation means a lot to us!

22 de julio de 2024

Easy to use, with all the tools you need for a smooth process between you and customer! great looking interface and the customer service is suburb! They are always there and willing to help to ensure you get back to your business!

Thank you! Synctrack :)

Distribution Plus
Australia
30 días usando la aplicación
Synctrack respondió 24 de julio de 2024

Thank you for your fantastic feedback on the Synctrack Returns & Exchanges app! 🌟 We're delighted to hear that you find the app easy to use, with all the necessary tools for a smooth process between you and your customers. It's great to know that you appreciate the interface and our superb customer service. We're always here to help you get back to your business seamlessly. Thank you for choosing Synctrack! 😊🔄

5 de febrero de 2024

I am very happy with this app. I had a few questions and had to reach out for support. The staff was very responsive to reply and help me through my questions. I received help from Sophia, Lynn, and Samuel who were ALL super wonderful and helped me with each of my questions.

This app allowed me to create a return portal for my customers to submit returns, exchanges or store credits without having to directly contact my store or staff. This app provided a "self help" for customers to manage their returns by themselves. Customers can come back to the page to check on the status of their returns.

Automatic emails are sent to the customer for each stage of the return process based on what stages you want to inform them about. The emails can be toggled on or off as you see fit.

You can customize the return page with your logo, images, colors, etc. This is very personalized and professional.

I would give both the customer service and the app 10 stars if I could.

Wicked Leisure
Estados Unidos
3 meses usando la aplicación
Synctrack respondió 8 de febrero de 2024

🌟 Thank you for such a glowing and detailed review! We're overjoyed to hear that you are very happy with our app and that Sophia, Lynn, and Samuel provided you with excellent support. It's fantastic that the app has allowed you to create a seamless return portal, providing a self-help option for your customers and automating the process.

We appreciate your kind words about the customization options, automatic emails, and the professional touch it adds to your store. Thank you for the 10-star rating for both customer service and the app. If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to help! 😊🚀

27 de septiembre de 2024

er handige app, alles word al voor je klaar gezet en de klanten service reageert snel!

Toolix
Países Bajos
Alrededor de 1 mes usando la aplicación
Synctrack respondió 2 de octubre de 2024

Bedankt voor je geweldige feedback! 🌟 We zijn blij om te horen dat de Synctrack: Returns & Exchanges app handig voor je is en dat alles al voor je klaargemaakt wordt. 😊 Fijn dat onze klantenservice snel reageert! Als je nog meer hulp nodig hebt, staan we altijd voor je klaar! 💬✨

10 de abril de 2024

I think app has some serious potential to be a highly favorited app by plenty of store owners. Though today is the first I downloaded and use it, I must say that it has grown on me. Though it still seem to overwhelm me a little because I not sure how I want to customize my notification setting, I think in the long run once I start playing around with thing ill be alright. Customer service is awesome by the way. Kind, patient, and very helpful. Customer Support Lynn helped me through the whole process of what I didn't understand, and with customization options that I was trying to portray in the app. Thanks a lot Lynn very helpful. Now would I recommend the app I would have to say yes as of now. Though I haven't seen it in action as of yet, I got a feeling that this app can be very helpful indeed in the long run. Guess I'll have to wait and see, though I pray I never have any returns as I wish for the many of business owner.

Precious Hollows
Estados Unidos
2 meses usando la aplicación
Synctrack respondió 13 de abril de 2024

Thank you so much for your detailed feedback! 😊 We're thrilled to hear that you see the potential in our Synctrack Returns & Exchanges app and that it's growing on you. We understand that customizing notification settings can be overwhelming at first, but we're confident that as you explore and play around with the app, you'll find the right settings for your store.

We're especially glad to hear about your positive experience with our customer service, particularly Lynn. Providing kind, patient, and helpful support is what we strive for, and we're delighted that Lynn could assist you throughout the process and with customization options.

While you haven't seen the app in action yet, we're confident that it will be very helpful for your business in the long run. We appreciate your recommendation and look forward to supporting you as you continue to use our app. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help! 🛠️🌟