Calificación general
5
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
26 de septiembre de 2023

This app is really good and easy to use. Only downside is that you do not receive email notifications when return requests are submitted although their team says they're working on it.

DOYIN LONDON
Reino Unido
3 meses usando la aplicación
Synctrack respondió 29 de septiembre de 2023

Thanks for taking the time to leave us feedback!
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Our team is working on your concern with the email notification and soon will release an update for it. We appreciate your feedback to help us improve the app and our service!
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

23 de abril de 2024

assistance disponible pour la configuration de l'application

Perle Cocon
Francia
Alrededor de 14 horas usando la aplicación
Synctrack respondió 3 de mayo de 2024

Nous sommes ravis de vous offrir assistance et support pour la configuration de l'application Synctrack Returns & Exchanges! 🌟 Notre équipe est disponible pour vous aider à chaque étape et pour s'assurer que l'application fonctionne parfaitement pour votre magasin. N'hésitez pas à contacter notre service clientèle si vous avez besoin d'aide ou si vous avez des questions pendant la mise en place. Nous sommes là pour vous aider! 😊🛠️

4 de marzo de 2024

Excelente aplicacion. Realmente!

Deliver
Argentina
Alrededor de 17 horas usando la aplicación
Synctrack respondió 6 de marzo de 2024

¡Gracias por tus amables palabras! Estamos encantados de saber que encuentras nuestra aplicación excelente. Siempre nos esforzamos por proporcionar la mejor experiencia posible. Si tienes alguna pregunta o necesitas asistencia, no dudes en ponerte en contacto con nosotros. ¡Gracias por elegir nuestra aplicación! 👏🌟 #SatisfacciónDelCliente

28 de junio de 2023

This app is good, I am using it on my website., customer support is really great.
And this app is working much smoothly on my website

Rey&I
India
3 meses usando la aplicación
Synctrack respondió 29 de junio de 2023

You’re so nice 💙💚💛🧡Thanks big time for your kind words for the Omega - Returns & Exchanges app. Hope for nothing but your business’s growth 🔥🚀

1 de junio de 2024

Minna was great! Super helpful and empathetic. Best customer service I have received every using a Shopify app

Acaso Inc.
Estados Unidos
31 de mayo de 2024

The app is straightforward, easy to use, and easily designed from both an owner and a customer view. Customer service is so quick and helpful. Personally, Vincent helped me with my concerns, which took less than 5 minutes!

Al Ameerat Al Jameelat
Emiratos Árabes Unidos
31 de mayo de 2024

Great customer support. Very responsive and quick to resolve issues.

Corproware
Estados Unidos
31 de mayo de 2024

The app was responsive and easy to navigate. Tracy was kind to assist in setting up the app. Although there are some limitations, such as redirections, it nevertheless serves its purpose well and is more than enough for a free return & exchange app. I would recommend it

JoyDion
Malasia
4 de abril de 2023

Great experience all round. Customer service is 11/10

App is still being built, but it is working really well at a base level. Really clean functions, easy to use and update and is 10 times better than Aftership Returns (this is coming from an ex-Aftership customer).

Don't walk, run to get this app, you'll love it!

The Brooklyn
Nueva Zelanda
4 meses usando la aplicación
Synctrack respondió 5 de abril de 2023

Thank you for the fantastic review. We're thrilled to hear that Omega - Returns & Exchanges app is a hit with you. We go above and above to assist every merchant, and I'm delighted we met your expectations. We wish you and your business the best of luck! 💙💚💛🧡

31 de mayo de 2023

Great product along with great customer support.

they did specific customization according to my requirement. Kudos to Tracy for awesome communication. All HAIL to HEROES!

T A S S U R
Pakistán
15 días usando la aplicación
Synctrack respondió 1 de junio de 2023

Woww! 🔥🔥 That’s so great to hear your feedback. I made sure that Tracy got the recognition she deserved. She was very happy to read your review.
Hope to see you again! 🥰