Synctrack: Returns & Exchanges

Synctrack: Returns & Exchanges

Reseñas (152)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
16 de abril de 2025

had an excellent experience with Ben's support and the Syntrack Return app! From the moment I reached out with my issue, the response was incredibly fast, and Ben was both professional and helpful. He quickly understood my concern and guided me through the resolution process with clear and concise instructions. Thanks to his prompt assistance and the efficiency of the Syntrack Return app, my issue was resolved in no time.

Glamozo
India
Alrededor de 1 año usando la aplicación
Synctrack respondió 18 de abril de 2025

Thank you so much for the kind and detailed feedback on Synctrack: Returns & Exchanges app! 🙏✨ We’re beyond happy to hear that Ben was able to provide such fast and professional support — he’ll be thrilled to hear this! 🚀 Your smooth experience is exactly what we aim for. Thanks again for choosing Synctrack! 💙🔁📦

17 de diciembre de 2024

Best returns and exchanges app I've found!.. and I've tried several. Easy to use platform that has ton's of options to control your return process and workflow however you want - including complex workflows where you can allow exchanges for certain items and/or return reasons and not allow exchanges for other items and/or return reasons.. or only allow refunds for certain items, etc.

Although the app is great, what makes it the BEST is their customer service and development team. When I asked them if their app could do something that it couldn't do, they didn't just dismiss me and say "no, our app can't do that... tough luck", like other return apps said to me. Instead, they said "that's a good idea! Our app currently doesn't have that capability, but we'll get our development team on it!". Then, about a month later, they released a massive update that does everything I asked for with a simple and intuitive interface.

If you want a great return and exchanges app with a stellar customer service and development team that cares about your needs and works to make the app function exactly as you need it to, THIS IS YOUR APP!

Clawgs
Estados Unidos
4 meses usando la aplicación
Synctrack respondió 19 de diciembre de 2024

Thank you for such a detailed and glowing review! 🌟 We're thrilled to know that Synctrack: Returns & Exchanges app is meeting your complex workflow needs and making your return process seamless. 🚀 It’s fantastic to hear that our customer service and development team could bring your ideas to life with updates tailored to your requests. 💡🎉

Your satisfaction inspires us to continue innovating and delivering the best service possible. If you ever have more ideas or need assistance, we're always here to help. Thank you for recommending us—your kind words mean the world! ❤️

25 de marzo de 2025

I am very much satisfied with the user friendly development of this App and on top of that Customer service support that I get is excellent very prompt and very timely support..

Need Apparels Private Limited
India
6 meses usando la aplicación
Synctrack respondió 27 de marzo de 2025

Thank you for your wonderful feedback! 😊 We're thrilled to hear that you're satisfied with Synctrack: Returns & Exchanges and that our customer support has been prompt and excellent! 🚀 Your support means a lot to us. If you ever need anything, we're always here to help. Happy selling! 🎉🛍️

18 de noviembre de 2024

The whole team has been great to work with. I spent some time with the dev team and they implemented a bunch of changes that I requested. They system works great for us and the support team is spot on. Keep up the good work!

ConnecTen internet
Estados Unidos
Más de 1 año usando la aplicación
Synctrack respondió 20 de noviembre de 2024

Thank you for the awesome review! 🌟 We're thrilled to hear that the Synctrack: Returns & Exchanges app is working great for you and that our dev and support teams were able to meet your needs. 😊 Your feedback means the world to us, and we're excited to continue supporting you! 🚀

30 de diciembre de 2024

Very good app, I can only recommend. The support is also extremely helpful and they do everything they can to make it the best for your case.

NIKIN CH
Suiza
3 meses usando la aplicación
Synctrack respondió 2 de enero de 2025

Thank you for your amazing review of the Synctrack: Returns & Exchanges app! 🔄✨ We’re so glad you find the app very good and that our support team has been extremely helpful in tailoring it to your needs. 😊 Your recommendation means the world to us! 💖

Thanks for choosing Synctrack: Returns & Exchanges! 🚀🙌

27 de enero de 2025

Great app for managing returns! Extensive configuration options, ability to connect several stores is something we were looking for. Additionally, great support. Thank you Tracy for your help :D

Tortli
Polonia
44 minutos usando la aplicación
Synctrack respondió 2 de febrero de 2025

Thank you for the wonderful feedback! 😊 We're so glad to hear that the app is meeting your needs for managing returns and offering the configuration options you were looking for plus the ability to connect several stores! 🌟 A huge shoutout to Tracy for providing great support she’ll be thrilled to hear your kind words. 💖 If you ever need further assistance, we’re always here for you. Thanks again! 🙌✨

10 de abril de 2025

Good app and very efficient help with the live chat provided.
Ben and Lynn both have been very helpful !

mARIANNE by Marie Jordane
Francia
Alrededor de 7 horas usando la aplicación
Synctrack respondió 15 de abril de 2025

Thank you for the lovely feedback on Synctrack: Returns & Exchanges app! 😊 We're so glad to hear the app is working well for you and that Ben and Lynn were able to provide efficient and helpful support via live chat. 💬🙌 Your satisfaction means a lot to us — thanks for choosing Synctrack! 💖📦✨

19 de diciembre de 2024

The support team is great, Joy found a very quick solution to our problem.

IDIAMONDS
Rumanía
27 días usando la aplicación
Synctrack respondió 23 de diciembre de 2024

Thank you for your kind words! 😊 We're so happy to hear that Joy and the support team for the Synctrack: Returns & Exchanges app could quickly solve your problem. 💖 We're always here to help! 🚀 Let us know if you need any further assistance. 🌟

29 de noviembre de 2024

Sehr hilfreiches Tool zur Abwicklung von Retouren und Umtäuschen! Alles kann an einem Ort gemacht werden - Ersatzartikel wählen, Begründungen für Rückgabe, Rückerstattungen... - und der Kunde wird über die laufenden Schritte stets per Mail informiert. We love it ❤️ Und der Support ist phantastisch! Schnell, hilfsbereit und sehr kompetent!!

michelangelo intimo
Suiza
15 días usando la aplicación
Synctrack respondió 2 de diciembre de 2024

Vielen Dank für Ihre großartige Bewertung! 😊 Es freut uns sehr zu hören, dass die Synctrack: Returns & Exchanges App Ihnen bei der Abwicklung von Retouren und Umtauschen so hilfreich ist. Es ist toll, dass Sie die zentrale Verwaltung aller Schritte und die Kundenkommunikation zu schätzen wissen. 🚀 Wir sind auch begeistert, dass unser Support Ihnen schnell und kompetent weiterhelfen konnte! 💙 Vielen Dank für Ihre Empfehlung – wir lieben es, Sie zu unterstützen! ❤️✨

18 de diciembre de 2024

Best app ever for return and exchange management, it saved out lot of time, I recommend this app for return and exchange process

Karwan
India
5 meses usando la aplicación
Synctrack respondió 23 de diciembre de 2024

Thank you for your fantastic review! 😊 We're thrilled to hear that the Synctrack: Returns & Exchanges app has been the best solution for managing your return and exchange process and that it saved you so much time. 💖 Your recommendation means the world to us! 🚀 Let us know if you ever need any assistance. 🌟