Synctrack: Returns & Exchanges

Synctrack: Returns & Exchanges

レビュー (134)

総合評価
4.9
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の5%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年4月4日

It's working well so far.

Fragrance and Fiction
アメリカ合衆国
アプリの使用期間:20日
Synctrackが返信しました 2024年4月8日

🎉 Great to hear! We're glad to know that Synctrack Returns & Exchanges app is working well for you so far. If you ever encounter any questions or need further assistance as you continue using the app, feel free to reach out. Here's to smooth sailing with your returns and exchanges process! 🚀😊

2023年6月28日

This app is good, I am using it on my website., customer support is really great.
And this app is working much smoothly on my website

Rey&I
インド
アプリの使用期間:3ヶ月
Synctrackが返信しました 2023年6月29日

You’re so nice 💙💚💛🧡Thanks big time for your kind words for the Omega - Returns & Exchanges app. Hope for nothing but your business’s growth 🔥🚀

2024年4月11日

Synctrack Returns is an exceptional Shopify app that has revolutionized the way I manage returns for my store. The free plan they offer is incredibly generous, allowing me to fully utilize the app's features without any financial burden. What truly sets Synctrack Returns apart is its exceptional customer support team. They are always quick to respond and go above and beyond to ensure that I have the best possible experience with their app. I highly recommend Synctrack Returns to any Shopify store owner looking to streamline their returns process!

XLNC Ecommerce
インド
アプリの使用期間:14日
Synctrackが返信しました 2024年4月13日

Thank you for your fantastic review of Synctrack Returns! 😊 We're thrilled to hear that our app has revolutionized the way you manage returns for your store, and we're glad you find our free plan generous. Our exceptional customer support team is dedicated to ensuring you have the best possible experience with our app, and we're delighted to hear that they've been able to assist you effectively. Your recommendation means a lot to us, and we're here to continue streamlining your returns process! 🌟🛠️

2024年3月27日

Great app, helps manage returns/exchanges easily. Still needs few features, but dev team is working to add them on daily basis. So super happy!

Brightr® Sleep
イギリス
アプリの使用期間:21日
Synctrackが返信しました 2024年3月30日

Thank you for your feedback on our Synctrack Returns & Exchanges app! 🌟 We're thrilled to hear that you find it great for managing returns and exchanges easily. 💼 Your suggestions for additional features are valuable to us, and we're actively working on adding them to enhance the app's functionality. 😊 We're delighted that you're super happy with our app and our ongoing development efforts. If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to help! 🚀

2024年3月11日

It's been easy setting it up and fitting it into my store. I had great customer service when I chatted in. They were quick to answer me and completed my inquiry quickly. I appreciate that as I don't like to spend all day waiting for something to be done. I will use this app and it's features I also appreciate that it's no cost because there are so many other costs it's not to save money in some areas.

Ebony Beauty
アメリカ合衆国
アプリの使用期間:30日
Synctrackが返信しました 2024年3月14日

🌟 Thank you for your fantastic review! We're thrilled to hear that you found setting up Synctrack Returns & Exchanges app a breeze and seamlessly integrated it into your store. 💼 Our team takes pride in providing top-notch customer service, and we're delighted to know that we could assist you promptly and efficiently. ⏱️ We understand the value of your time, so quick resolutions are always our priority. It's fantastic to hear that you'll be making the most of our app and its features.

💪 Moreover, we're glad to offer it at no cost, ensuring you can optimize your resources for other essential aspects of your business. 🛒 Thank you for choosing us! If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help! 🚀

2023年8月7日

Anna from Omega has been an incredible support throughout our onboarding process onto this app. Initially, we encountered a few bugs, but thanks to Anna's dedicated assistance and close collaboration, all the issues were swiftly resolved, resulting in a significantly more stable app.

The app already boasts essential features for managing returns, which is commendable for a returns center. However, there is still room for improvement, especially in terms of enabling refunds directly from the app. Additionally, enhancing the app's capabilities to handle return resolutions based on different payment methods, such as Cash on Delivery (COD) and online payments, would be a valuable addition.

In summary, the experience with the app has been positive overall, thanks to Anna's and Wendy's excellent guidance. With some additional refinements and updates to address the aforementioned areas, this app has the potential to become an even more powerful and indispensable tool for managing returns seamlessly.

Nolabels.in
インド
アプリの使用期間:約2ヶ月
Synctrackが返信しました 2023年8月8日

Thank you so much for your amazing review and feedback! We are so happy to hear that you are enjoying your experience with our app, and we do appreciate every single insight you gave us, we as a team will surely take a deep look and work to improve the app more!

Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

2024年4月24日

This returns and exchanges portal is exactly what I needed. It's straightforward to set up and use, and whenever I've had questions, Tracy from the support team has been super helpful. I suggested a couple of improvements, and they were receptive and said they're already working on them. It's nice to see a company that listens to its users. Highly recommended for anyone needing an easy returns solution.

Dear Nora
ベルギー
アプリの使用期間:4日
Synctrackが返信しました 2024年5月3日

Thank you so much for your glowing review of the Synctrack Returns & Exchanges app! 🌟 We're thrilled to hear that the app meets your needs, and that setup was straightforward for you. It's great to know that Tracy provided you with the support you needed and that your suggestions for improvements were well-received. We truly value user feedback as it helps us improve and serve you better. Thank you for recommending the Synctrack Returns & Exchanges app to others who need an easy returns solution. We're here to support you anytime you need us! 😊👍

2024年4月20日

Such an amazing team. Thanks for all the assistance given. Tyler was exceptionally patient and ensured all the issues I was facing got resolved. A great app to use too, having tried a number of others to no avail, I find Synctrack Returns & Exchanges easy to use.

Seasons Trove
イギリス
アプリの使用期間:4日
Synctrackが返信しました 2024年4月22日

Wow, thank you for your fantastic review! 🌟 It’s great to hear that Tyler provided you with exceptional service and that all your issues were resolved. We're proud to have him on our team at Synctrack Returns & Exchanges! We're also thrilled that you find our app easy to use compared to others. We strive to stand out with both our product and our service, and we’re so glad it’s working well for you. Should you need any more assistance or have suggestions, please don't hesitate to reach out. Thanks again for choosing us and for your kind words! 🚀👍

2024年4月22日

I was using other apps, but recently I discovered this one, and it is the best thing I added to my store. It has more features compared to other apps, it is free (at least currently), it offers amazing automations, it is simple to navigate and Tracy from the customer support helped me with literally everything during setup. Highly highly recommended!

Goodoo
ドイツ
アプリの使用期間:3日
Synctrackが返信しました 2024年5月3日

Thank you so much for your enthusiastic review of the Synctrack Returns & Exchanges app! 🌟 It's fantastic to hear that you've found it to be a valuable addition to your store and that it stands out with its features and automation compared to other apps. We're glad that Tracy was able to provide you with all the support you needed during setup. Your recommendation means a lot to us, and we appreciate you choosing the Synctrack Returns & Exchanges app. If you need any more assistance or have further questions, we're here for you! 🚀👍

2024年5月20日

Tracy is very kind.
Even though I made various inquiries, they answered kindly.
They solved everything I inquired about.
It's not difficult to use the app and it's easily configured.

andar JAPAN
日本
アプリの使用期間:約7時間
Synctrackが返信しました 2024年5月25日

🌟 Wow, Tracy sounds like a superstar! 🌟 We're so glad she could help you out with all your inquiries. 😊 The Synctrack Returns & Exchanges app aims to be user-friendly and easy to configure. Thank you for the fantastic feedback! 🚀✨📦