Synctrack: Returns & Exchanges

Synctrack: Returns & Exchanges

Avaliações (148)

Classificação geral
4,9
Número por nível de avaliação
  • 95% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
17 de dezembro de 2024

Best returns and exchanges app I've found!.. and I've tried several. Easy to use platform that has ton's of options to control your return process and workflow however you want - including complex workflows where you can allow exchanges for certain items and/or return reasons and not allow exchanges for other items and/or return reasons.. or only allow refunds for certain items, etc.

Although the app is great, what makes it the BEST is their customer service and development team. When I asked them if their app could do something that it couldn't do, they didn't just dismiss me and say "no, our app can't do that... tough luck", like other return apps said to me. Instead, they said "that's a good idea! Our app currently doesn't have that capability, but we'll get our development team on it!". Then, about a month later, they released a massive update that does everything I asked for with a simple and intuitive interface.

If you want a great return and exchanges app with a stellar customer service and development team that cares about your needs and works to make the app function exactly as you need it to, THIS IS YOUR APP!

Clawgs
Estados Unidos
4 meses usando o app
Synctrack deixou uma resposta 19 de dezembro de 2024

Thank you for such a detailed and glowing review! 🌟 We're thrilled to know that Synctrack: Returns & Exchanges app is meeting your complex workflow needs and making your return process seamless. 🚀 It’s fantastic to hear that our customer service and development team could bring your ideas to life with updates tailored to your requests. 💡🎉

Your satisfaction inspires us to continue innovating and delivering the best service possible. If you ever have more ideas or need assistance, we're always here to help. Thank you for recommending us—your kind words mean the world! ❤️

30 de dezembro de 2024

Very good app, I can only recommend. The support is also extremely helpful and they do everything they can to make it the best for your case.

NIKIN CH
Suíça
3 meses usando o app
Synctrack deixou uma resposta 2 de janeiro de 2025

Thank you for your amazing review of the Synctrack: Returns & Exchanges app! 🔄✨ We’re so glad you find the app very good and that our support team has been extremely helpful in tailoring it to your needs. 😊 Your recommendation means the world to us! 💖

Thanks for choosing Synctrack: Returns & Exchanges! 🚀🙌

18 de novembro de 2024

The whole team has been great to work with. I spent some time with the dev team and they implemented a bunch of changes that I requested. They system works great for us and the support team is spot on. Keep up the good work!

ConnecTen internet
Estados Unidos
Mais de 1 ano usando o app
Synctrack deixou uma resposta 20 de novembro de 2024

Thank you for the awesome review! 🌟 We're thrilled to hear that the Synctrack: Returns & Exchanges app is working great for you and that our dev and support teams were able to meet your needs. 😊 Your feedback means the world to us, and we're excited to continue supporting you! 🚀

18 de dezembro de 2024

Best app ever for return and exchange management, it saved out lot of time, I recommend this app for return and exchange process

Karwan
Índia
5 meses usando o app
Synctrack deixou uma resposta 23 de dezembro de 2024

Thank you for your fantastic review! 😊 We're thrilled to hear that the Synctrack: Returns & Exchanges app has been the best solution for managing your return and exchange process and that it saved you so much time. 💖 Your recommendation means the world to us! 🚀 Let us know if you ever need any assistance. 🌟

19 de dezembro de 2024

The support team is great, Joy found a very quick solution to our problem.

IDIAMONDS
Romênia
27 dias usando o app
Synctrack deixou uma resposta 23 de dezembro de 2024

Thank you for your kind words! 😊 We're so happy to hear that Joy and the support team for the Synctrack: Returns & Exchanges app could quickly solve your problem. 💖 We're always here to help! 🚀 Let us know if you need any further assistance. 🌟

15 de dezembro de 2024

Easy setup process. Does what we need from a return exchange apps

Lavaya Clothing
Índia
2 dias usando o app
Synctrack deixou uma resposta 17 de dezembro de 2024

Thank you for your feedback! 😊 We're thrilled to hear the Synctrack: Returns & Exchanges app meets your needs and offers an easy setup process. 🚀 If you need any assistance, our team is always here to help! 💪✨

27 de janeiro de 2025

Great app for managing returns! Extensive configuration options, ability to connect several stores is something we were looking for. Additionally, great support. Thank you Tracy for your help :D

Tortli
Polônia
44 minutos usando o app
Synctrack deixou uma resposta 2 de fevereiro de 2025

Thank you for the wonderful feedback! 😊 We're so glad to hear that the app is meeting your needs for managing returns and offering the configuration options you were looking for plus the ability to connect several stores! 🌟 A huge shoutout to Tracy for providing great support she’ll be thrilled to hear your kind words. 💖 If you ever need further assistance, we’re always here for you. Thanks again! 🙌✨

28 de janeiro de 2025

thanks so Samuel, i did not knew about this tool also

Samuel explained it quite well, and i'm convinced that i am in need for this tool

and it will make it alot easier

Velloria London
Kuwait
Aproximadamente 1 hora usando o app
Synctrack deixou uma resposta 2 de fevereiro de 2025

You're very welcome! 😊 A big shoutout to Samuel for doing such a great job explaining the tool it sounds like he really nailed it! 🙌 We're so glad to hear that you're convinced and excited about how this tool will simplify things for you. If you ever have more questions or need assistance, we're always here to help. Best of luck, and enjoy using the tool! 🚀✨

31 de outubro de 2024

works really well and great customer support! for the price you pay, it's definitely an amazing option.

NIKIN EU
Suíça
30 dias usando o app
Synctrack deixou uma resposta 3 de novembro de 2024

Thank you for the fantastic review of the Synctrack: Returns & Exchanges app! 🌟 We're thrilled to hear that it works really well for you and that you appreciate our great customer support. For the price, we're glad you find it an amazing option! If you need any more help, we're always here to assist. 😊

18 de outubro de 2024

App works really well with Shopify, its really easy to install and navigate. The only flaw, and the reason we moved away from the App for our returns, is that we could not as a UK company link it to any couriers, even though we were told that we could. If this changes, we will be back using the App in no time, as the features are great.

Welligogs
Reino Unido
5 meses usando o app
Synctrack deixou uma resposta 22 de outubro de 2024

Thank you for your feedback on the Synctrack: Returns & Exchanges app! 😊 We're glad to hear that you found it easy to install and navigate. We appreciate your suggestion regarding courier integration for UK companies and will definitely consider it for future updates. If we make any improvements in that area, we'll be sure to let you know. We hope to welcome you back soon! 🚀