Synctrack: Returns & Exchanges

Synctrack: Returns & Exchanges

評論 (148)

整體評分
4.9
各級評分數量
  • 95% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年5月8日

Great app and fast responses by chat support

Baraiyas
印度
使用應用程式 12分鐘
Synctrack 已回覆 2024年5月10日

Thanks for your wonderful review! We're delighted to hear that you've had a positive experience with both Synctrack Returns & Exchanges and our fast-responding chat support. 🚀💬 Your satisfaction is our top priority, and we're glad we could deliver. If you need any more help or just want to chat, we're here for you. Enjoy using the app, and thanks again for your feedback! 😊🌟

2024年4月26日

great app and service! helped me alot!!

OULUMI
加拿大
使用應用程式 16分鐘
Synctrack 已回覆 2024年5月3日

Thank you for the great feedback! We're so glad to hear that you're finding the Synctrack Returns & Exchanges app helpful and that our service has met your expectations. We appreciate your support and are here to continue assisting you whenever you need it. Thanks for choosing Synctrack Returns & Exchanges! 🌟👍

2024年5月21日

Great app, supportive support team. Seamless to setup and use.

Smart Merino New Zealand
紐西蘭
使用應用程式 10分鐘
Synctrack 已回覆 2024年5月25日

🙌 Thanks a ton for the great feedback! We're delighted to hear you found the Synctrack Returns & Exchanges app seamless to set up and use. 😊 Our support team is always here to help! 🚀💼📦

2023年4月4日

Great experience all round. Customer service is 11/10

App is still being built, but it is working really well at a base level. Really clean functions, easy to use and update and is 10 times better than Aftership Returns (this is coming from an ex-Aftership customer).

Don't walk, run to get this app, you'll love it!

The Brooklyn
紐西蘭
使用應用程式 4個月
Synctrack 已回覆 2023年4月5日

Thank you for the fantastic review. We're thrilled to hear that Omega - Returns & Exchanges app is a hit with you. We go above and above to assist every merchant, and I'm delighted we met your expectations. We wish you and your business the best of luck! 💙💚💛🧡

2023年6月28日

This app is good, I am using it on my website., customer support is really great.
And this app is working much smoothly on my website

Rey&I
印度
使用應用程式 3個月
Synctrack 已回覆 2023年6月29日

You’re so nice 💙💚💛🧡Thanks big time for your kind words for the Omega - Returns & Exchanges app. Hope for nothing but your business’s growth 🔥🚀

2023年8月7日

Anna from Omega has been an incredible support throughout our onboarding process onto this app. Initially, we encountered a few bugs, but thanks to Anna's dedicated assistance and close collaboration, all the issues were swiftly resolved, resulting in a significantly more stable app.

The app already boasts essential features for managing returns, which is commendable for a returns center. However, there is still room for improvement, especially in terms of enabling refunds directly from the app. Additionally, enhancing the app's capabilities to handle return resolutions based on different payment methods, such as Cash on Delivery (COD) and online payments, would be a valuable addition.

In summary, the experience with the app has been positive overall, thanks to Anna's and Wendy's excellent guidance. With some additional refinements and updates to address the aforementioned areas, this app has the potential to become an even more powerful and indispensable tool for managing returns seamlessly.

Nolabels.in
印度
使用應用程式 大約2個月
Synctrack 已回覆 2023年8月8日

Thank you so much for your amazing review and feedback! We are so happy to hear that you are enjoying your experience with our app, and we do appreciate every single insight you gave us, we as a team will surely take a deep look and work to improve the app more!

Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

2023年11月26日

I've been using the Omega Returns & Drive app for a while, and I'm really happy with it. The app is easy to use, has a clean interface, and all the necessary features for managing returns. The return center page is fantastic as well! Tracy from the Omega team offers exceptional customer support. They are constantly making improvements based on user feedback. The app has become a powerful tool for managing returns smoothly. I've had a good experience with the Omega Returns & Drive app and I highly recommend it to anyone who needs a dependable Returns solution.

CARDWELRY
加拿大
使用應用程式 26天
Synctrack 已回覆 2023年11月27日

Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

2024年3月4日

Excelente aplicacion. Realmente!

Deliver
阿根廷
使用應用程式 大約17小時
Synctrack 已回覆 2024年3月6日

¡Gracias por tus amables palabras! Estamos encantados de saber que encuentras nuestra aplicación excelente. Siempre nos esforzamos por proporcionar la mejor experiencia posible. Si tienes alguna pregunta o necesitas asistencia, no dudes en ponerte en contacto con nosotros. ¡Gracias por elegir nuestra aplicación! 👏🌟 #SatisfacciónDelCliente

2023年5月31日

Great product along with great customer support.

they did specific customization according to my requirement. Kudos to Tracy for awesome communication. All HAIL to HEROES!

T A S S U R
巴基斯坦
使用應用程式 15天
Synctrack 已回覆 2023年6月1日

Woww! 🔥🔥 That’s so great to hear your feedback. I made sure that Tracy got the recognition she deserved. She was very happy to read your review.
Hope to see you again! 🥰

2023年3月27日

Tracy from Omega has been very helpful with onboarding us onto this app. Initially the app had few bugs but she worked with us closely to have the bugs resolved quickly and the app seems to be more stable now. The app has all the necessary features for a returns centre but there are still areas the app can improve on like using your own domain, a more professional landing page for the customer returns login, better email templates as currently they are very basic. But overall impressed with the support from the developers. Highly recommend installing this if you haven't already done so as you are in for a lifetime deal as they are offering the app to be free for the first 100 customers!

Hayah Al-Muslimah
英國
使用應用程式 1天
Synctrack 已回覆 2023年3月28日

We highly appreciate you taking the time to post a review with all your feedback here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime.