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Devoluções e trocas facilitadas. Devoluções mais rápidas, clientes de retorno e maior retenção de receita.
Omega Returns & Exchanges (Returns Drive) garante devoluções e trocas sem complicações com portal de retorno de marca e notificações oportunas para você e seus clientes. Simplifique a experiência de troca de devolução personalizando políticas, métodos e resoluções - tudo enquanto ganha insights valiosos e melhora seus produtos. Nosso novo recurso "Shopify Sync" mantém o status de retorno sincronizado com o Shopify para uma gestão perfeita.
Sincronize pedidos de devolução com o Shopify e vice-versa para gerenciar devoluções sem esforço.
Portal de retorno de marca e notificação automatizada para manter o cliente atualizado.
Gere automaticamente etiquetas de devolução do seu parceiro logístico
Defina regras: janela de retorno, cliente e tag de produto para reduzir solicitações inválidas.
Reembolso para crédito na loja, código de desconto, transferência bancária e métodos de pagamento originais.
Contém texto traduzido automaticamente
I've been using the Omega Returns & Drive app for a while, and I'm really happy with it. The app is easy to use, has a clean interface, and all the necessary features for managing returns. The return center page is fantastic as well! Tracy from the Omega team offers exceptional customer support. They are constantly making improvements based on user feedback. The app has become a powerful tool for managing returns smoothly. I've had a good experience with the Omega Returns & Drive app and I highly recommend it to anyone who needs a dependable Returns solution.
Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
This app is really good and easy to use. Only downside is that you do not receive email notifications when return requests are submitted although their team says they're working on it.
Thanks for taking the time to leave us feedback!
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Our team is working on your concern with the email notification and soon will release an update for it. We appreciate your feedback to help us improve the app and our service!
Please reach out to us via live chat or email at email@example.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!
Anna from Omega has been an incredible support throughout our onboarding process onto this app. Initially, we encountered a few bugs, but thanks to Anna's dedicated assistance and close collaboration, all the issues were swiftly resolved, resulting in a significantly more stable app.
The app already boasts essential features for managing returns, which is commendable for a returns center. However, there is still room for improvement, especially in terms of enabling refunds directly from the app. Additionally, enhancing the app's capabilities to handle return resolutions based on different payment methods, such as Cash on Delivery (COD) and online payments, would be a valuable addition.
In summary, the experience with the app has been positive overall, thanks to Anna's and Wendy's excellent guidance. With some additional refinements and updates to address the aforementioned areas, this app has the potential to become an even more powerful and indispensable tool for managing returns seamlessly.
Thank you so much for your amazing review and feedback! We are so happy to hear that you are enjoying your experience with our app, and we do appreciate every single insight you gave us, we as a team will surely take a deep look and work to improve the app more!
Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
This app is good, I am using it on my website., customer support is really great.
And this app is working much smoothly on my website
You’re so nice 💙💚💛🧡Thanks big time for your kind words for the Omega - Returns & Exchanges app. Hope for nothing but your business’s growth 🔥🚀
Great product along with great customer support.
they did specific customization according to my requirement. Kudos to Tracy for awesome communication. All HAIL to HEROES!
Woww! 🔥🔥 That’s so great to hear your feedback. I made sure that Tracy got the recognition she deserved. She was very happy to read your review.
Hope to see you again! 🥰