Mulwi | 200+ Shopping Feeds

Mulwi | 200+ Shopping Feeds

Avaliações (333)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
27 de outubro de 2024

We pay around US$69/month to take advantage of half a dozen feeds, one of which is Google Shopping. This, and perhaps most importantly, lacks serious problems in terms of translation. Despite having translated products, this app will mix translated products with non-translated products and make your feed a disaster.
We just keep using this app, as it was paid for annually, otherwise we would have already switched to something else...

Brincatoys
Portugal
3 months usando a aplicação
Questão respondida por Mirasvit Ecommerce Solutions 15 de novembro de 2024

Dear Brincatoys Team,

Thank you for your feedback, and we sincerely apologize for the inconvenience you've experienced.
We understand how frustrating it can be when things don't work as expected.

We were transitioning the app to a new deployment system for translations, and unfortunately, this caused issues with translations in the feeds.
However, we have already fixed these problems, and we're very sorry that your store was temporarily affected by this issue.

We always strive to provide the best service and meet our customers' needs.
If there is anything we can do to improve your experience with our app, please reach out to us.
We're here to help and make things right.

Thank you for your patience and understanding.

18 de março de 2024

I don't understand the app, tried contacting the helpdesk but didn't get an answer. Its been 6 hours now.

Melizafashion
Países Baixos
About 7 hours usando a aplicação
Questão respondida por Mirasvit Ecommerce Solutions 1 de maio de 2024

We apologize for the inconvenience caused by the delayed response from our support team. While we aim to address customer queries promptly, there are times when we may experience higher volumes of inquiries.
We appreciate your feedback and will strive to improve our response times.
Thank you for bringing this to our attention!