Arvostelut (5 985)

Kokonaisarvio
4,7
Lukumäärä luokitustasoa kohden
  • 90 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 4 % arvioista on 1 tähteä
18. heinäkuu 2024

Always receive prompt support from the team. Technical issues beyond my skillsets with the domain provider stopped our campaign. Dilara was prompt and specific with what I needed to provide my host provider to get us up and running again. Thanks so much

Run Vault
Australia
Noin 3 vuotta sovelluksen käyttöä
Omnisend vastasi 5. elokuu 2024

Hello there,

Thank you for your review! We're glad to hear that you received prompt support from our team, especially from Dilara. It's great that she could provide specific guidance to help resolve your issues with the domain provider quickly.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help and ensure your campaigns run smoothly!

6. elokuu 2024

I appreciate the customer service chat feature - Mathías in particular! He was able to help me out with an issue in a very timely manner.

Charmed Aroma
Kanada
12 kuukautta sovelluksen käyttöä
Omnisend vastasi 8. elokuu 2024

Hello there,

Thank you for your review! We're glad to hear that you appreciate our customer service chat feature and that Mathías was able to assist you promptly with your issue. We strive to provide timely and effective support to ensure a smooth experience for our users.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

30. syyskuu 2024

great support and basic to use

The Sweat Shop
Etelä-Afrikka
9 kuukautta sovelluksen käyttöä
Omnisend vastasi 2. lokakuu 2024

Thanks so much for your feedback! 😊 We’re happy to hear you’re enjoying our support and finding the platform easy to use. If you need anything, we’re always here to help!

14. lokakuu 2024

I'm so glad Ominsend was suggested to me by another merchant. E-mail marketing has always seemed daunting and overwhelming, I didn't know how to begin or where I could get help. Omnisend has been brilliant, I hope to get enough subscribers to move up to a paid plan and make good use of all features available. I wouldn't hesitate.

homegrowntotesandnotes
Yhdistynyt kuningaskunta
Noin 6 tuntia sovelluksen käyttöä
Omnisend vastasi 16. lokakuu 2024

Thank you for the fantastic feedback! 🌟 We’re thrilled to hear that Omnisend has made your email marketing journey feel less like climbing Mount Everest and more like a walk in the park! It’s great to see your enthusiasm for growing your subscriber list - we’re here to support you every step of the way! If you ever need assistance or tips on maximizing those features, don’t hesitate to reach out. Keep up the great work!

27. elokuu 2024

Omnisend has truly made things easier for my business. Their articles are super helpful, and their customer service is quick to respond and very helpful. The platform is easy to use, especially compared to others I've tried like Klaviyo, Yotpo, and Shopify Email. As a startup, their pricing fits perfectly with my needs. It's been a relief to finally find a tool that works well for me.

PunLord
Yhdysvallat
Päivä sovelluksen käyttöä
Omnisend vastasi 29. elokuu 2024

Hello there,

Thank you for your detailed review! We're delighted to hear that Omnisend has been a beneficial tool for your business, making things easier and providing valuable resources. It's great to know that our customer service has been responsive and helpful, and that our platform's usability and pricing align well with your startup needs. We're thrilled that Omnisend fits so well for you and look forward to continuing to support your business growth.

If you have any questions or need further assistance, we're always here to help!

30. syyskuu 2024

Saleh helped me during 1hour, I finally solved my problem thanks to him.

WaveFresher
Australia
15 päivää sovelluksen käyttöä
Omnisend vastasi 2. lokakuu 2024

Thank you for sharing! 😊 We’re so glad to hear Saleh was able to help you out. Honestly, we’re starting to think we might need to clone him! 😄 If you need anything else, we’re always here for you!

8. elokuu 2024

The customer service is fantastic and I have a free plan! Mariia was very kind and efficient. Thanks again Mariia.

Kiss Me Zombie
Ranska
10 kuukautta sovelluksen käyttöä
Omnisend vastasi 12. elokuu 2024

Hello there,

Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service, and we're glad Mariia could assist you efficiently.

If you need any more help, don't hesitate to reach out!

3. syyskuu 2024

Best customer support, great value email marketing app

Elite GPS
Australia
4 kuukautta sovelluksen käyttöä
Omnisend vastasi 9. syyskuu 2024

Hello there,

Thank you for your review! We're thrilled to hear that you appreciate our customer support and find great value in our email marketing app. We're committed to providing the best service and features to support your success.

If you need any further assistance or have more questions, please don't hesitate to reach out. We're here to help!

5. elokuu 2024

Eduarda thank you so much! Great customer service! Fast reply, helpful, amazing. We sorted everything out very quickly! Very satisfied!

Ravenpaws
Kreikka
11 kuukautta sovelluksen käyttöä
Omnisend vastasi 8. elokuu 2024

Hello there,

Thank you for your review! We're delighted to hear that Eduarda provided you with great customer service, offering fast and helpful assistance that quickly resolved your issues. Your satisfaction is very important to us, and we're thrilled to have met your expectations.

If you need any more help or have further questions in the future, please don't hesitate to reach out. We're here to continue providing excellent support!

13. marraskuu 2024

I was very pleased with the customer service I received today with a live human! Dilara was awesome and provide clear instructions with screenshot to support. She responded quickly as I am sure she was managing multiple tickets. She got me fixed up and back going to running my business, and I appreciate that.

SAHC
Yhdysvallat
Noin 14 tuntia sovelluksen käyttöä
Omnisend vastasi 14. marraskuu 2024

Thank you so much for the great review! We’re so glad to hear that Dilara could get you back on track quickly. 😄 We (real humans) will be here whenever you need us, ready to keep things running smoothly for you!