Omnisend Email Marketing & SMS

Liberty Maniacs uses Omnisend. We've been in business for over 20 years and to say we have a quirky way of marketing is like saying Joe Biden is a little flighty or Trump has a slightly inflated ego. Weird downright weird. But Omnisend gives us the flexibility and simplicity to communicate with customers, and sometimes more importantly not bug the folks that don't appreciate getting tapped on the shoulder 15 times a day asking if they'd like to check out their sweet new t-shirt. There's SMS, push, and all sorts of automated funnels which are really important for helping customers navigate stores like ours which have an obnoxious amount of items. Pricing is fair. Let's face it, it costs money to make these things work and in the tricked-out email marketing game, there are only a few really at this level. Customization is just updated. Geared to really help folks that didn't go to graphic design school - which is pretty much everyone. But it's also great for artists like us who want to customer out things and maximize the weird. It does that too. Support is good as well. I actually just got off with a rep. She was delightful and even laughed at my jokes which is a kindness often too much to ask. They have a chat, and other methods if it's a more hands-on issue. All in all, it works for us. Email marketing for small businesses and solo acts can be pure misery. Totally get that. That's why we at least try and use a platform that accommodates us being us, and makes it as easy as possible. Good luck with your decision! And business! You got this.

Within 20 minutes I had connected Omnisend to my store and wrote a very professional looking Newsletter using several of the images and information from shopify store itself. A+ for making it effortless.

Omnisend has one of the best and fastest customer support I have ever had. It works great and the UI/UX is simple and straightforward. You will love using and working with it. Not overloaded at all. However, in my opinion, the team/devs should have more of an eye on the multi-language capabilities that Shopify markets offer. Transactional emails and most of the automations, apart from the abundant product automation, can only use the store's default language. This messes up the whole customer experience for international customers. Should be fixed soon please!

Really good customer service with quick response and helpful too. I would recommend their tools to help with email.

Satisfied with the customer service of omnisend, the advisor Salma, answered my question in an excellent time and gave solutions to all my doubts, thank you

This app works great, very user friendly.
highly recommend! The editing functions are great and simple to use!

WAY BETTER THEN MAILCHIMP AND EASIER TO USE.
I LOVE IT.

WWW.BATTLEPATCHES.COM

We have been using the app for a few years now and are very happy with it. There are constant improvements to the app that gives us flexibility to communicate our message to our community. The customer service is the best, quick and always efficient. Matija is the best and follows up closely. Very happy overall!

So far so good! Have not used a lot yet. Everything in the trial period worked fine.

Really helpful for better sales! I think better than Mailchimp.