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I'm impressed with the customer support. Sometimes they are annoying but they always help and are always positive. I'm happy
So easy to setup! I am using this to replace MailChimp and have found it much more user friendly .. thank you for helping make the transition seamless
first time using this app and I've been on it for 3 hours already just having fun. a bit of a sad face cos it runs of a 14 day trial, so if you are just starting and have low budget this can be a issue
Good email management app. Have yet to try SMS integration but email works fine. Using it on worldimize.ca
I highly recommend this product. It's user friendly and you pay for the volume you need. Had a few questions that Agustin from their support team handled with top quality!
I've tried some other email marketing tools, especially the ones that are automatically available in a Shopify account, but most of them were too hard to understand and get used to. I settled on Omnisend, since I had a professional recommendation, and it's super easy to use. Unfortunately, there are some features that cannot be customised, such as automatic response emails that are part of the system and not necessarily part of your own automations. But other than that, I have no complaints! The customer support, which is a BIG selling point to me, is fantastic! I was lucky enough to be helped by Salma, who was quick to respond and really gave me reassuring responses and helpful resources. She was honest about the point mentioned above, and I really appreciated that. I can definitely recommend this app based on convenience, ease of use, easy integration, and excellent customer support.
Howdy and thank you for the kind words about Omnisend! We're thrilled to hear you chose our platform and loved it!
We're so glad our customer support, especially Salma, wowed you. We'll make sure she gets a gold star for being quick, honest, and helpful. Support is something take pride in, therefore rest assured, you'll get the same level of assistanse whenever you're in need.
We apologize for the automated messages customisation limitations. This is something we'll take seriously and make sure to improve in the future.
Thanks for the glowing review, it made our day. We'll keep up the good work and continue to serve you with a smile.
If you need anything else, give us a shout. We're here to help and make your email marketing journey a breeze!
Cheers!
Loving this app so far, easy to use, lovely choice of templates, great analytics - Melissa I Am Aromatics
What a brilliant tool. Incredibly intuitive to use and offers great functionality. Thank you for making our lives easier and our email marketing slick and professional.
For my 1st time using it, I found it easy to work with the templates and how fast the marketing campaign was sent. I also appreciate the ability to customize colors, content and images, etc. Looking forward to using the app on a consistent basis.
I recently added this app to for our email marketing. So far, using it has been a breeze and I'm really happy with it.