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Omnisend has been an important app addition to our business regarding workflow and popups. I hae had first class support when having issues navigating my way around the process, im not the best on a computer but Sila has been very patient and supportive. keep up the great work. Mike
I have a newer shop, but Omnisend was one of the first apps that I added to my store and it has been incredible. The selection of automation they have is incredible, but nowhere near as good as their support team. They are so fast to respond, always available and have been extremely helpful with every question I have had. There hasn't been a single question left unanswered. Huge thanks to everyone on their support team that has helped me, Sanya, Dilara, Diego and Deniz! All amazing and went above and beyond. Grateful to have this tool to assist my business.
Great app, the integration is smooth, the mail setup is easy, and the support (thank you Dilara!) always helps. Recommend.
It is very easy to work with, lots of functions, amazing fast customer support, and their free package gives lots of value <3
Luiz was so helpful- I genuinely did not really know what I was doing, but with their help was able to successfully set up the DNS stuff and email that I was requiring! Very helpful and patient with me!
Just used support for the first time and was amazed by how quickly I got an answer and how objective and to the point Baarath was.
He immediatelly understood my problem, gave me the right advice and in no time my questions were answered an I was good to go. I needed help to get my domain signed with Omnisend and got it done in less than 15 minutes with Baarath's help.
Great support. Got connected with Karine. She was able to identify and resolve my concern quickly.
Hello there,
Thank you for sharing your experience! We're glad to hear that you received great support and that our agent was able to quickly identify and resolve your concern. Providing efficient solutions is our priority, and we're pleased that Karine could assist you effectively.
If you have any more questions or need further assistance, feel free to reach out. We're here to help!
I've been using Omnisend for a while, it is very easy to setup, use, create automations and emails. Plus, customer support is another story, they are extraordinary, very kind, ready to help and they keep following up with you until you get satisfied! I would like to specially thank Didem for being very helpful by sending personalized videos to explain how to get things done, also I would like to thank Luiz, Olesia & Beran for being so helpful. Keep up the good work guys!
Amazing support with the up and coming changes! thank you so much to Kayque 10 stars for helpfulness!
Happy to use Omnisend for over 2 years now. Support is always very happy and friendly. Karine was really helpful.