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Omnisend was a plugin that really met my expectations, I'm still at the very beginning of the process, but I encountered a few problems and contacted the support team, they are working very well. I was able to reach a solution easily with the interest and help of Matija from the team, thank you very much.
Agustin took his time to help me fix my automation issue!! he is great to work with! It's hard to find a company that is quick to respond, knows what they are doing, and is kind.
Best e-mail marketing platform, klaviyo is overrated and overpriced compared to this. Give them a try.
Very convenient service. Operational support. Beran answered all my questions and I was able to quickly configure all application services
5 Stars to Maria for helping with my safe sending limit!
Omnisend is so easy to get set up and use. Don't how to do something? They have detailed and easy to follow & find resources on EVERYTHING. Still confused? Their chat support is quick and very helpful. Luiz was able to me answer questions and get flows launched fast. This was a great experience compared to the previous platform we used and eventually left for the exact opposite reasons.
Olesia from Omnisend is also so helpful and ensure we were set up for success :)
Just got in contact with their chat facility to ask some questions re setup of my discounts codes etc. Stefan was super helpful and made things much easier for me.
Karine just helped me out with a problem I was having with Omnisend. It wasn't a problem with the software, it was just my understanding.
Great service, thank you!
UPDATE: I have been speaking with Luiz today and the support is absolutely amazing, the best I've had from any software vendor that I can remember, and I work in IT so have experience of many. Thank you Luiz, you're the best!
UPDATE: I spoke with Didem about a question I had about billing and usage, and she was very friendly and helpful, thank you!!
Omnisend replies promptly and consistently, and I've had excellent assistance from Sila. She is incredibly accommodating and helpful, making my experience smooth and enjoyable. Keep up the outstanding work.
Maria was super helpful when I asked her how to segment my audience. She realized a missing feature and added it as soon as possible. Thank you so much for your quick responses and easy-to-understand instructions.