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The support team is always one of the best SAAS customer support teams I have dealt with! They respond quickly and will work with you; supplying screen recordings/screen shots to aid in discussion. Additionally, they are always working their best to create a solution to your need. I was adding a 3rd website to their platform and ran into some challenges with their pricing due to the way the third website was set up/grew overtime. Kamilia added my account to a new BETA pricing model that better aligned with our business needs, permitting us to cost effectively migrate to Omnisend for this storefront.
If you have not tried Omnisend I would suggest you give it a try! Their pricing is really good especially if you're looking to grow/target SMS. Additionally, you can see a lot of foundational work being done on the platform that is going to upgrade it from its already solid state to a future knockout!!!
Amazing support! So far so good on setting everything up. Love the integration on Shopify to make everything seamless.
First time using Omnisend and I can already tell how user friendly this email marketing service is. I had some questions setting up the automation and Daryna was super helpful in providing support, working through our specifications and issues were resolved quickly and efficiently.
When I learned that MailChimp was no longer available through Shopify, I panicked because I hadn't done any research on other email providers. I'm beyond thrilled with my switch to Omnisend. Not only are the features so much better, but their service is top notch. Love how professional my emails look and how easy it is to customize them. The migration process was insanely easy. I highly recommend if you are looking to make the switch!
Customizable and super easy to use. Been looking for an app like this for a while. Thanks guys!
Great app and easy to use. Sent my first email in no t too much time at all. If I get stuck help is not too far away!
Absolutely incredible customer service, so detailed in their responses, I don't think I'm exaggerating when I say it's probably the best customer service I've ever had. So appreciated thank you, very easy to use the app and everything works great.
We love Omnisend! We were using another email marketing program and we were very unhappy with it. We switched to Omnisend and everything is great. It runs smoothly, its fast, and it is super easy to use! Couldn't be happier! Thank You from FITT Professional Weight Loss LLC
I was looking for this. Easy to use, great design template and amazing feathers for email marketing.
Simple, Clean and to the point <3