Arvostelut (5 968)

Kokonaisarvio
4,7
Lukumäärä luokitustasoa kohden
  • 90 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 4 % arvioista on 1 tähteä
3. toukokuu 2018

Sounds Great at first GO! Let's See will update soon

Dtexshop
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
3. maaliskuu 2018

Great app so far! Easy to customise and fun to work with.

Hexther
Saksa
2 päivää sovelluksen käyttöä
11. elokuu 2018

great app. very happy to use it.

Motivatebox
Intia
Noin 2 kuukautta sovelluksen käyttöä
6. elokuu 2022

Very pleased so far. They are extremely helpful as I am learning how to use this app and so far it has been very simple to make it work for my business. I look forward to seeing how it helps my business grow!

Skyway Minisplit Sales
Yhdysvallat
2 päivää sovelluksen käyttöä
5. marraskuu 2017

Fantastic application. This is a must have for all shopify stores. If you have this, you dont need mailchimp. Extraordinary features and professional quality

Elegantify
Intia
2 päivää sovelluksen käyttöä
18. joulukuu 2021

I just recently started using this app thats why I give it 4 stars, but so far has been easy to use and understand. Very useful!

Goddess Appeal
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
9. toukokuu 2019

I could write a lengthy review about how bad Omnisend's technical support is, but I think everyone is well aware that they were totally unprepared for the number of people coming over from Mailchimp, and that their Eastern Europe based support is pretty darn horrible.

We are currently giving Omnisend a 1 star review because one of the most important ( and most profitable) features of email automation is the Abandon Cart series of emails. Everyone needs to know, Omnisend's Automation email system currently does not work. We do not know if it is because their system is overloaded, their servers are blacklisted, or some other factor, but we know with 100% certainty that their automation system is broken. Before you dismiss this negative review as an outlier, please note that we are still with Omnisend and we are trying desperately to work with them to solve this. Here are the facts:
Fact 1: Before we moved to Omnisend, we were sending ONE Abandon Cart email via Shopify's basic notification system. That one email was yielding a 26% conversion rate. The industry average is 7%.
Fact 2: We took the EXACT same email that we used in Shopify and launched an abandon cart email series in Omnisend. The email currently yielding less than 1% conversion rate.

The data does not lie. Something is horribly wrong. We believe it is something to do with how they have setup our domain and the various DKIM/SPF settings, but again, no one at Omnisend seems to know what to do to fix the issue.

If you are a larger company or you have a large email list, and you want to send emails from your own domain (@yourcompany.com) be advised that you are going to have extremely poor performance from Omnisends Automation emails until they can fix their system.

Motion RC
Yhdysvallat
Noin 2 kuukautta sovelluksen käyttöä
Omnisend vastasi 9. toukokuu 2019

Terribly sorry to hear, that you are experiencing these problems. We are providing you with an account manager to help you solve the issues. Laurynas will reach out to you, so you could schedule a call with him asap. Customer sadisfaction is our top priority, we will find a resolution for you.

24. kesäkuu 2022

I was looking for a comprehensive email marketing tool to support our ecommerce platform. Omnisend has proven to be excellent. Simply. Powerful. Easy to onboard! Excellent 24x7 chat. Yeah, real chat. Anyways, good product and group. Thank you Nikola, Nicholas and the rest of the team.

Berwyn Betty's Bath & Body Shop
Yhdysvallat
2 päivää sovelluksen käyttöä
16. maaliskuu 2019

I have tried to get in contact multiple times with the creators of this app without success. A majority of my emails land in the junkboxes among the receivers with is an incredibly high rate and I can not work with that. Tested to sign up with 5 different emails myself and 4 of 5 of the emails ended up in the junk box.

BabyMocs
Ruotsi
Noin 2 kuukautta sovelluksen käyttöä
Omnisend vastasi 18. maaliskuu 2019

We are sorry to hear you did not get the response on time. Our customer success agent Katherine sent you two messages regarding this, one on the same day of your inquiry, another one - a day after. Please check your inbox and get back to us so we could work this out. Seems like you might have some problems with your email inbox, drop us a message at support@omnisend.com and we will be happy to resolve your issue together! Customer satisfaction is our highest priority, we promise to find the best solution to ensure your deliverability issue is resolved!
Customer Success Team

1. elokuu 2014

Sent my first marketing email within 2 days and received 3 sales in the first 2 hours! Intuitive application, makes it a pleasure to design and send new emails. Excellent all round.

That Card Shop
Yhdistynyt kuningaskunta
2 päivää sovelluksen käyttöä