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I was forced to find a new option after Mailchimp separated from Shopify. I wasn't looking forward to this as I had already spent hours struggling with the mailchimp platform. I'm SO GLAD I switched to Omnisend. The platform is so much more user friendly and I was able to set everything up in just 2 hours! I'm much more confident using Omnisend and will be able to create campaigns quickly without dreading it! The live chat feature is awesome and customer support was prompt and friendly. I would suggest signing up for the tutorial video as that helped me so much. Seriously a game changer! I can't suggest Omnisend enough. Wish there were 10 star ratings because I'd give them 10 stars!
We are thrilled by your review, so happy that you decided to choose Omnisend! We push ourselves to make the tool as user friendly as possible, but at the same time to deliver great results in driving your business sales. We recommend you to add various interactive content blocks to the automation workflows you already set up, like scratch card, gift box, discount code that can help you boost your customer engagement. Our Support Team is here to help you need guidance!
Customer Success Team
Email marketing was easy to use, customer service was professional and responsive, and I was able to resolve the issues I encountered promptly every time.
Thanks to Joy, I had exceptional support and my concern was resolved seamlessly. Fast response time and a pleasure to deal with.
Thanks Joy!
Great so far
Easy email marketing and workflow setting
Very detailed marketing report
Prompt and friendly support team. And Matija is so patient and helps me a lot!
The customer service center is quick and efficient when responding to all questions and concerns and my customer service rep Olesia was so helpful. I would highly recommend.
Easy to use, lots of functionality and customisation. They also have a great support team too that's very helpful!
We've looked through a number of automation platforms and found Omnisend to be the perfect fit for us because of its segmentation and automation features and its reasonable pricing. Josh has been a great help with the introduction and onboarding as well.
Una piattaforma fantastica e un ottimo servizio di assistenza.
I'm still testing a lot of this app out but so far they've been really quick and helpful! I'm excited for all of the features
I've been using this app for over 4 months now and it's very easy to set up and use. I've had to do a bit of work to segment past subscribers and the team (especially Daryna) have been super responsive and have always come back with solutions. If I get confused about anything they go out of their way to create videos to walk me through the process. Great app to track newsletters, create campaigns and automations.