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I've been using this app for a few months now and it's been great. I have used a few different email automation apps in the past, and they were clunky to work with or didn't have the features I needed.
Today, I was trying to do something with my audience segments and couldn't figure it out on my own. I reached out to the customer service chat for help, not really expecting to get more than what I found in the troubleshooting articles.
But I was pleasantly surprised!
Kayque was incredibly patient while helping me figure out some logistics when it came to sign-up forms and audience segments. In the end, we were able to find a resolution for my inquiry. He answered all my questions and didn't quit until we figured it out together. I appreciate his determination to ensure I had all the info I needed to achieve my goal.
Great customer support, guys!
Thanks for the awesome review! We’re thrilled to hear that Kayque had your back with those audience segments, customer support is our middle name! If you ever need more help or have questions, don’t hesitate to reach out. Happy marketing, and we’re so glad to have you on board!
I have just started to use Omnisend Email, and have got a lot of questions that need to be clarified. Maria has been so kind and patient to guide me through the process, explain the instructions, and suggest the best approach to solve the issues. Amazing service! Thank you for your great help!
Thank you so much for sharing! We’re thrilled to hear that Maria could be your guide through Omnisend. It sounds like she’s earned a gold star for patience! 🌟 If more questions pop up, you know where to find us, we’re just an email away!
What a pleasure to meet Chaymae and ask her for help. She really helped me a lot and I learned some new stuff. Thank you so much
It’s awesome to hear Chaymae not only helped but also added to your knowledge! That’s the kind of support we’re all about. 😊
Very happy with their customer service and prompt replies. They quickly solved my issue.
You’re making us blush! 😄 We’re thrilled to hear our customer service and quick replies hit the mark. If you ever need anything else, we’re always here to help!
I was having an issue with verifying my DNS, so I contacted them by simply replying to one of their emails and Kayque quickly responded and assisted me with solving my issue. I was able to get everything up and running smoothly with no issues. I have been using omnisend for almost 4 years now and I love this company. Customer service is top tier, pricing is good and I am a satisfied client.
Hello there,
Thank you for sharing your positive experience and for your loyalty to Omnisend over the past four years! We're delighted to hear that Kayque was able to quickly assist you with your DNS verification issue and that you find our customer service to be top tier. Your satisfaction as a long-term client is incredibly important to us, and we're pleased that you appreciate our pricing and service. We look forward to continuing to support your success.
If you ever need further assistance or have more questions, we're just an email away. Thank you for choosing Omnisend!
So far it's been super helpful and easy to use once you get the technical part established! But the support is great to walk you through it!
Thanks a ton! 🚀 Getting through the tech stuff can feel like solving a puzzle, but we’re thrilled our support team could help you piece it together. Now you’re all set for email marketing greatness! If you ever need a hint, we’re just a click away!
Sanya was incredibly helpful today! She responded quickly and explained everything I needed to set up my automation. She was patient and professional. I thank her for her kindness and support.
Thank you so much for sharing your experience! It sounds like Sanya has a talent for making things clear and easy, automation setup can feel like a breeze with the right guide! 😊 If you need anything else, don’t hesitate to reach out. We’re always here to help!
Easy to contact for help. Very customizable and easy to use. Great system!
Our interface might be smooth, but it’s nothing compared to how smooth your review was! 😄 You just made our day—thank you!
Good Customer Service . So far so Good
We appreciate your feedback! Here’s to turning ‘so far so good’ into ‘always amazing’! 🤩
sehr hilfreich und sehr guter support! Vielen Dank!
Vielen Dank! 🎉 Your feedback means a lot to us, and we’re so glad we could help. We’re here anytime you need!