レビュー (5,975)

総合評価
4.7
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2024年9月19日

I've been using this app for a few months now and it's been great. I have used a few different email automation apps in the past, and they were clunky to work with or didn't have the features I needed.

Today, I was trying to do something with my audience segments and couldn't figure it out on my own. I reached out to the customer service chat for help, not really expecting to get more than what I found in the troubleshooting articles.

But I was pleasantly surprised!

Kayque was incredibly patient while helping me figure out some logistics when it came to sign-up forms and audience segments. In the end, we were able to find a resolution for my inquiry. He answered all my questions and didn't quit until we figured it out together. I appreciate his determination to ensure I had all the info I needed to achieve my goal.

Great customer support, guys!

The Outdoor and Defense Store
アメリカ合衆国
アプリの使用期間:約1ヶ月
Omnisendが返信しました 2024年9月23日

Thanks for the awesome review! We’re thrilled to hear that Kayque had your back with those audience segments, customer support is our middle name! If you ever need more help or have questions, don’t hesitate to reach out. Happy marketing, and we’re so glad to have you on board!

2024年10月25日

I have just started to use Omnisend Email, and have got a lot of questions that need to be clarified. Maria has been so kind and patient to guide me through the process, explain the instructions, and suggest the best approach to solve the issues. Amazing service! Thank you for your great help!

June HH
イギリス
アプリの使用期間:1日
Omnisendが返信しました 2024年10月29日

Thank you so much for sharing! We’re thrilled to hear that Maria could be your guide through Omnisend. It sounds like she’s earned a gold star for patience! 🌟 If more questions pop up, you know where to find us, we’re just an email away!

2024年10月11日

What a pleasure to meet Chaymae and ask her for help. She really helped me a lot and I learned some new stuff. Thank you so much

Domumm
セルビア
アプリの使用期間:4ヶ月
Omnisendが返信しました 2024年10月14日

It’s awesome to hear Chaymae not only helped but also added to your knowledge! That’s the kind of support we’re all about. 😊

2024年9月30日

Very happy with their customer service and prompt replies. They quickly solved my issue.

La Muci Design
スロベニア
アプリの使用期間:2年弱
Omnisendが返信しました 2024年10月2日

You’re making us blush! 😄 We’re thrilled to hear our customer service and quick replies hit the mark. If you ever need anything else, we’re always here to help!

2024年9月2日

I was having an issue with verifying my DNS, so I contacted them by simply replying to one of their emails and Kayque quickly responded and assisted me with solving my issue. I was able to get everything up and running smoothly with no issues. I have been using omnisend for almost 4 years now and I love this company. Customer service is top tier, pricing is good and I am a satisfied client.

Lizzie's All-natural Products
アメリカ合衆国
アプリの使用期間:4年以上
Omnisendが返信しました 2024年9月9日

Hello there,

Thank you for sharing your positive experience and for your loyalty to Omnisend over the past four years! We're delighted to hear that Kayque was able to quickly assist you with your DNS verification issue and that you find our customer service to be top tier. Your satisfaction as a long-term client is incredibly important to us, and we're pleased that you appreciate our pricing and service. We look forward to continuing to support your success.

If you ever need further assistance or have more questions, we're just an email away. Thank you for choosing Omnisend!

2024年10月21日

So far it's been super helpful and easy to use once you get the technical part established! But the support is great to walk you through it!

Chavamade
アメリカ合衆国
アプリの使用期間:5日
Omnisendが返信しました 2024年10月23日

Thanks a ton! 🚀 Getting through the tech stuff can feel like solving a puzzle, but we’re thrilled our support team could help you piece it together. Now you’re all set for email marketing greatness! If you ever need a hint, we’re just a click away!

2024年10月19日

Sanya was incredibly helpful today! She responded quickly and explained everything I needed to set up my automation. She was patient and professional. I thank her for her kindness and support.

DetoPure
フランス
アプリの使用期間:11日
Omnisendが返信しました 2024年10月21日

Thank you so much for sharing your experience! It sounds like Sanya has a talent for making things clear and easy, automation setup can feel like a breeze with the right guide! 😊 If you need anything else, don’t hesitate to reach out. We’re always here to help!

2024年11月15日

Easy to contact for help. Very customizable and easy to use. Great system!

True Descent LLC
アメリカ合衆国
アプリの使用期間:3日
Omnisendが返信しました 2024年11月18日

Our interface might be smooth, but it’s nothing compared to how smooth your review was! 😄 You just made our day—thank you!

2024年12月17日

Good Customer Service . So far so Good

Lovful
アメリカ合衆国
アプリの使用期間:2ヶ月
Omnisendが返信しました 2024年12月19日

We appreciate your feedback! Here’s to turning ‘so far so good’ into ‘always amazing’! 🤩

2025年1月31日

sehr hilfreich und sehr guter support! Vielen Dank!

senf-shop.com
ドイツ
アプリの使用期間:約1年
Omnisendが返信しました 2025年2月3日

Vielen Dank! 🎉 Your feedback means a lot to us, and we’re so glad we could help. We’re here anytime you need!