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I contacted Didem today and i was really pleased. She answered all my questions with an extremely professional, patient and solution-oriented approach. She helped me solve the problem i was experiencing quickly and managed the process very politely. I am very lucky to have met such a customer representative, thank you!
Thank you for the wonderful review! We’re so glad Didem could assist you with professionalism and patience. This feedback is so fantastic, we’re sending it to Didem to print and frame! 🖼️ If you need any more help, we’re always here for you.
I want to thank Mariia! I had some problems with the bill but she solved it perfectly. Thank you omnisend team, they are the best!
Hello there,
Thank you for your kind words! We're so pleased to hear that Mariia was able to resolve your billing issues effectively. It's great to know that you're happy with the support from our team.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with Omnisend! 😊
Kayque and Deniz were super helpful!!
Hello there,
Thank you for your review! We're thrilled to hear that Kayque and Deniz were able to provide you with great assistance. We're here to help whenever you need, so don't hesitate to reach out again if you have any more questions or require further support.
I've used Omnisend previously, I deleted and used another app, however I am back!! Omnisend provided the BEST results for signups! I LOVE IT!! It's super easy to use and can't imagine leaving again!
Hello there,
Thank you for your enthusiastic review and welcome back! We're thrilled to hear that Omnisend provided the best results for your signups and that you find our platform super easy to use. We're excited to have you with us again and look forward to continuing to support your email marketing efforts.
If you need any assistance or have questions as you get reacquainted with our features, please don't hesitate to reach out. We're here to ensure your success! 😊
I have been very impressed with the service received by the Omnisend team. They are knowledgeable and quick to sort out any problem. I am not very technical and found them really supportive and helpful. I trusted they would be able to help me and they did. Thanks to Johnny but there were others that were equally great!
Not very technical? No problem! That’s why we’ve got Johnny and the rest of the team ready to help (and make the tech stuff less scary). Thanks for the lovely feedback, we’re always here for you!
Baarath and Johnny on the support team were able to help me set up what could be a very nightmareish backend domain configuration in e-mail marketing in a very smooth and quick process to my surprise. As a designer I didn't think this would be easy but so far I'm happy with the results.
Hello there,
Thank you for your review! We're delighted to hear that Baarath and Johnny from our support team made the setup of your backend domain configuration smooth and straightforward. It's great that your experience as a designer has been positive and that the results have met your expectations.
We're here to help make even the most complex tasks manageable, so if you have any more questions or need further assistance, don't hesitate to reach out. We're happy to support your continued success with Omnisend!
super appli.
Le service chat, avec Chaymae, est tres reactif et d'une grande aide.
Merci beaucoup! We’re so happy to hear that Chaymae’s chat support made a difference. Quick and helpful service is what we aim for, glad we could assist!
I wanted to give a special thanks to Mariia, she helped me so much to solve my problems with the DNS of my email domain, and made me feel supported in every step of the process. It's so rare to find someone that dedicated and capable. As for Omnisend, it has been my choice for a long time now, simple and streamlined, suitable especially for not too pretentious users like me.
Thank you so much for the lovely review! I'm sending this straight to Mariia so she can print it and frame it — it’s that good! We're thrilled to be your choice, and if you ever need anything else, don’t hesitate to reach out!
I recently contacted the Omnisend support team and was thoroughly impressed. They responded quickly, understood my issue right away and provided clear, effective guidance. The team was not only knowledgeable but also patient. Their dedication to customer satisfaction truly stood out.
Hello there,
Thank you for sharing your positive experience! We're delighted to hear that our support team provided you with quick and effective assistance. Your satisfaction is our top priority, and we’re glad to know that their knowledge and patience made a difference.
If you need any further help, just let us know!
Much thanks to Maria. She helps a lot with SPF and DKIM. It's a good experience!
Uh-oh, Maria is getting a big head now! 😂 Thanks for making her day — and ours too! We’re so glad to hear that Maria was able to assist you with SPF and DKIM. If you have any more questions or need further help, feel free to reach out. Happy emailing!