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I'm very impressed with omnisend so far. Most of it is really intuitive but when I had a question I reached out to customer support expecting a reply in a few hours. Oskar replied within minutes, and it wasn't the typical 'Hello, we received your message and one of our representatives will get back to you shortly". Nope - it was Oskar asking me to clarify my problem further so can help. This was around 11:00 pm EST. In the morning, I had more questions and he responded again within minutes! He answered all my questions, and helped me get a much better handle of the software. I'm excited to see everything else Omnisend has to offer. I'm really impressed so far!
I stumbled upon a few issue to set up the form and also certain technical issue that cause the form to look off, but upon the writing in to the support, they walked me through on the setup and when I had issue with the formatting, the support team, in this case the Bassma, has been very supportive in resolving the issue. Happy to be their customer knowing the support there to help resolving all the issues.
This app is very intuitive and user-friendly. I love the live-chat feature because that means help is around all the time. Great app, definitely worth the investment!
Great customer support! Special thanks to Andrés who was super friendly and helpful. He went above and beyond to find the perfect solution for us. Highly recommended!
easy to use and good pricing, I have learned to build emails and segments. I like this email tool just fine, I have it one both my Shopify stores
I used this app to help me manage my email marketing and re targeting. Worked like a charm! Try it, for real!
Seems very easy ❤️♥️♥️♥️❤️♥️♥️♥️♀️
I've used other email apps and I've struggled with one thing or another with every one of them but not this one. And the customer service has been a pleasure to deal with! Thank you!
My sister and I just created a newsletter with this app and a pop-up window on our home page for email subscribers, and it worked wonderfully and super easy to navigate through! We are doing the 14 days free trial right now, but I'm positive that after 14 days, we're going to stick with this app. So far so good, and we're happy with it!
This app is great ! User-friendly and easy to use. Love it! They thought of everything, has plenty of features! I recommand