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The customer service center is quick and efficient when responding to all questions and concerns and my customer service rep Olesia was so helpful. I would highly recommend.
We have been using Omnisend for years now for our ecommerce store. We are very pleased with the email design, segmentation, automation capabilities and what's more they also have an excellent customer service. Most recently I needed to reach out to their customer support team regarding a new form I was building and Maria was an absolute superstar to answer all my questions in no time.
Easy to use, lots of functionality and customisation. They also have a great support team too that's very helpful!
I contacted regarding setting up my email double opt-in. In relation to that, they even kindly recorded how to set it up, so I was able to process it quickly. It was a really helpful and memorable support.
We've looked through a number of automation platforms and found Omnisend to be the perfect fit for us because of its segmentation and automation features and its reasonable pricing. Josh has been a great help with the introduction and onboarding as well.
I've been using this app for over 4 months now and it's very easy to set up and use. I've had to do a bit of work to segment past subscribers and the team (especially Daryna) have been super responsive and have always come back with solutions. If I get confused about anything they go out of their way to create videos to walk me through the process. Great app to track newsletters, create campaigns and automations.
I'm using OMNISEND for several years now and for all those years I'm 100% satisfied and happy both with functionality and amazing support those guys are providing. The app itself is easy to use, very powerful and rich with features. I have to say again - the support is amazing and thank you Tiana once again for your quick responses and help.
Been using the basic version and this app has been really easy to use. Definitely recommend!
Excellent Quality service! All my inquiries sere promptly attended to and my issue was resolved within a few hours. Thanks to Salma.
I'm really new at having a Shopify store and this app, but I've already gotten sales just doing a not so glamourous email & a couple of auto senders. That's HUGE!