Omnisend Email Marketing & SMS

I have used Omnisend since 2019, which I switched due to an incentivized offer for MailChimp users (as Mailchimp was no longer integrating with Shopify at that time). I've had a few issues along the way that were challenging to fix due to an unhelpful support team. There seems to be more of a focus on smiley faces and emojis in support chats then actual assistance. I had an issue this week that revealed our forms had suddenly stopped working at some point, and new subscribers were not captured for quite some time, which has meant lost revenue and a lot of stress on my end. There was no assistance from the support team, they just passed the buck stating it was a theme issue. Everything had been working for months up to that point, and had been confirmed to work by one of their support team members earlier this year. This week I was told that team member confirmed 'integration' but not 'functionality'. Thanks for nothing. I've switched to Klayvio.

Omnisend has been amazing with helping me reach my subscribers. The layout is user friendly and perfect for sending out my product notifications. I am not tech savvy by any means and I haven't had any troubles with operating this app.

I just sent my first e-mail and I am super stoked about how user friendly this platform is. I want to use a tool that integrates with shopify so that triggered email can be sent based upon activity in my store. That is why I chose this platform, but I am shocked at how easy and awesome it is!!!

Great email marketing tool! Their customer service is quick and very helpful!
Glad I found them!

We've been using Omnisend for email campaigns and automated email for over 2 years. It's easy to use, segments work great and the customer support from Olesia and the whole team is outstanding. I would (and do) recommend Onmisend.

Love how simple this app is to use. Great support from Kayque! I had a question and he was able to refer me to the right article to follow to set up a feature!

Great app. Provides so much visitor information. Automates many activities. Would highly recommend.

best email marketing app on shopify, has the automated campaign to easily thank your subscribers for signing up.

This app is awesome. It saves time, as they say it does, and it improves revenue, as they say it does. Woohoo!

I'm looking for the app to grow. First request would be that images pulled from the product picker link back to the product listing, just as the buy now button does, and that we have an option to edit that link if for some reason we want it to link somewhere else.

Keep up the good work, Soundest!

The app is really easy to use!