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I chose this app based on the remarkable reviews and additionally the easy to use tutorials provided, and couldn't be happier! As a new business owner the templates simplify creating emails which is such a time saver, and the overall experience using the app is seamless. When needed the support team is ALWAYS available, and always helps to follows up to ensure I've found the resources or solve I need - this level of support is super rare these days. Love Omnisend!
Omnisend Email Marketing & SMS is definitely a bonus to have connected to your store for solutions such as email & SMS campaigns, as well as automation. The platform is user-friendly and their customer service is great. Kayque from their support team was phenomenal in helping me solve a question that I had. He went above and beyond to follow up and provide extra tips.
Had a wonderful experience with Maria. She helped me set up a Zapier automation with helpful instruction via chat. Highly recommend! They are great for emails and support is terrific!
So far we are liking the app. It is taking other duties and putting them into one easy place to work with and get analytics as well. It's so helpful in saving us time and effort with campaigns and keeping our customers engaged with our store. We are just still in the learning stages of all its wonderful uses. Looking forward to learning more. We would recommend this app.
Hello there! Thank you so much for your feedback!
We're thrilled to hear you're having a blast with our app. Learning the product thoroughly is one of the most important tasks to perform in order to get the most out of it. Please visit Omnisend Academy at academy.omnisend.com for all the information you need to get up and running as soon as possible!
Have a wonderful day!
Die Jungs waren schnell mit dem Antwort und haben das technische Problem innerhalb von 24 Stunden identifiziert und eine Lösung geschrieben. Finde den Support Top. Danke!
Customer support is really nice! Diego was great with helping me understand automations. I like how fast the support is as well (and that it's included in the free plan)
update: I also want to mention Sanya! She was amazing with all my questions and was very thorough! Omnisend has been great to me.
Omnisend is so easy to get set up and use. Don't how to do something? They have detailed and easy to follow & find resources on EVERYTHING. Still confused? Their chat support is quick and very helpful. Luiz was able to me answer questions and get flows launched fast. This was a great experience compared to the previous platform we used and eventually left for the exact opposite reasons.
Olesia from Omnisend is also so helpful and ensure we were set up for success :)
VERY easy to use. Great lay out. Pulls theme and colours from store and creates the perfect template. Literally a few clicks and everything is done! I wish everything was like this!!
I tried different email marketing apps but i have to say that this app is very simple to use, very complete in features and have experts from support team to knowledge base.
I appreciate the Omnisend team members, they are doing a great Job. Luiz was very quick to understand my needs in regards to my store sender's email, thanks to him i have all that set up now. I appreciate you Luiz