レビュー (5,975)
絞り込む
-
評価順
The app and layout is very well organized with a clean interface and their chat support is quick to respond with helpful advice and great articles to do a deeper dive into best practices. We are very pleased with the metrics from our emails and the signup from variety that can be added to the website. Omnisend has been a great choice.
Your review is so fantastic, we might just print it and hang it in our office! 🖼️
We’re thrilled you’re pleased with the app, support, and results. If you need anything else, just let us know!
I signed up to omnisned 3 hours before my store was going live with zero idea how to do anything or verify DMARC records or any of that stuff. Maria was my support agent on live chat, and she was brilliant; she walked me through everything step by step until I did it, and I'm happy to say my emails are landing in the inbox; thank you, Maria, absolute legend.
Wow, jumping into Omnisend just hours before your store went live? Talk about pressure! 😅 Huge kudos to you for pulling it off, and to Maria for being the legend that she is! We’re thrilled to hear your emails are landing safely in inboxes. If you ever find yourself in another email marketing adventure, you know where to find us—Maria’s ready to save the day again! 🚀
I wanted to give a special thanks to Mariia, she helped me so much to solve my problems with the DNS of my email domain, and made me feel supported in every step of the process. It's so rare to find someone that dedicated and capable. As for Omnisend, it has been my choice for a long time now, simple and streamlined, suitable especially for not too pretentious users like me.
Thank you so much for the lovely review! I'm sending this straight to Mariia so she can print it and frame it — it’s that good! We're thrilled to be your choice, and if you ever need anything else, don’t hesitate to reach out!
I'm going to share my experience of the assistance I received from Sila of the omnisend platform. She helped me set up my domain authentication and register DNS changes. She brought an added value on the activity expected from her; I appreciated a lot
Thank you for sharing your experience! We’re lucky to have Sila on the team - she’s our secret weapon for making the tricky stuff like DNS changes feel easy. If you ever need more assistance, we’re here and happy to help!
I'm very happy with Omnisend. I was using the service on my Big Commerce store and, subsequently, continued with them when we migrated over to Shopify. We did run into some issues in terms of the migration of Omnisend from Big Commerce to Shopfiy, but Kayque, the agent who initially addressed my issues, continued to follow up with e-mail until our issues were resolved and Omnisend was fully functioning on our new Shopify store. So, that is evidence enough for me to both strongly recommend Omnisend but to also continue working with the company for the foreseeable future.
Thank you so much for sharing your experience! Kayque will be happy to know that his dedication made such an impact. We take pride in following through until everything is running smoothly.
We’re honored by your recommendation and excited to keep supporting your business for the long haul. If you ever need anything else, we’re always here to help!
Appreciate Dilara's good service. Will definitely keep using you guys plug-in.
Customer support might not be our middle name, but it’s definitely our specialty! 😄
Thanks for the kind words about Dilara’s service. We’re glad you’re happy with our plug-in and look forward to assisting you again!
The Omnisend team is easy to contact if I need help. Sila has been a great help with some recent questions while trying to set up a landing page!
Thanks a ton for the awesome review! We're so glad Sila could save the day with your landing page setup. If you ever find yourself in need of more help, we’re always here. Remember, we're just a click away, like a superhero squad, but with fewer capes and more coffee! :)
Customer service is prompt and thorough. I worked with Saleh who dug into my issue and helped me to resolve within a relatively short time. Tutorials are excellent as well for new users.
Hello there,
Thank you for your review! We're pleased to hear that Saleh provided prompt and thorough service, helping you resolve your issue quickly. It's great to know that our tutorials are also helpful for new users. We strive to ensure a supportive experience for all our customers, and we're glad to hear that you're benefiting from our resources.
If you need any further assistance or have more questions, please don't hesitate to reach out. We're here to help!
Mariia was great; super helpful and offered objective advice which suited the need of my brand, rather than the need of the software. Really helpful and would recommend. Omnisend is a great app, and whilst it takes some time to learn your way around it (for me as a new business owner anyway), it really is proving to be a great addition to my company.
Thank you so much for your wonderful review! We’re thrilled to hear that Mariia was able to provide the support you needed. Learning a new tool can feel a bit like riding a bike at first, but we’re here to help you every step of the way. If you ever feel like you’re pedaling uphill, just give us a shout!🚲
Baarath and Johnny on the support team were able to help me set up what could be a very nightmareish backend domain configuration in e-mail marketing in a very smooth and quick process to my surprise. As a designer I didn't think this would be easy but so far I'm happy with the results.
Hello there,
Thank you for your review! We're delighted to hear that Baarath and Johnny from our support team made the setup of your backend domain configuration smooth and straightforward. It's great that your experience as a designer has been positive and that the results have met your expectations.
We're here to help make even the most complex tasks manageable, so if you have any more questions or need further assistance, don't hesitate to reach out. We're happy to support your continued success with Omnisend!