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Karine was super helpful, friendly and quick to answer my questions! Loving the app so far. Thank you!
Lightning fast response times and super helpful customer service. I was helped by Didem and their knowledge and ability to explain in a simple and clear way to someone who knows very little about all of this will keep me a forever fan of Omnisend.
Very good software! Flawless, simple, intuitive and easy to use. Highly recommended.
https://oxy-shop.com
easy to use ! checking it out before I go full force! So far so good, thanks for a great product!
I've been with Omnisend for a few years now. Honestly, the support has gone downhill. Kayque, Mathías, and Dilara are horrible and unable to help with a simple request. And the price for the Omnisend subscription increases significantly with every contact added to my store. I don't recommend Omnisend for small business.
Hello there,
Thank you for your feedback, and I’m sorry to hear about your recent experience with our support team. I understand your frustration with both the level of assistance and the pricing changes.
I want to assure you that our team is committed to providing the best possible support. A senior representative will reach out to you shortly to address your concerns and provide the assistance you need.
We appreciate your long-term support and value your input as we work to improve our services. If there’s anything else you’d like to discuss or if you have further questions, please don’t hesitate to get back to us.
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Hi, thank you for taking the time to review our app. Omnisend pricing is based on the number of contacts you have, so cleaning your list regularly and removing any inactive contacts will help. Our support team would be more than happy to assist with that and anything else you need.
Nice customer service... I am very happy using Omnisend... very recommended. Kristina was very helpfully
Great App. Professional looking templates and ease of use surely will help with customer relations and drive new sales.
from the first tests and 10 minutes use, very impressed how easy it is.
The best email mktg app for shopify. User friendly and easy to use, tons of customization options and great customer support.
Great App! Highly recommended!