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Chaymae from Omnisend support was wonderfully helpful - patient, kind, and efficient solution!
If there were an award for best support combo — patience, kindness & efficiency — Chaymae would be taking home the gold! 🏅 Thanks for the kind words, we truly appreciate it!
Tech support was a mixed bag. The first agent was clearly at the end of their shift and didn’t seem too bothered.
But then Johnny 5 stepped in and saved the day! He helped me fix all my DNS issues and was genuinely helpful.
Thank you, Johnny 5, for not being a bot! Much appreciated!
Michael@MatchesSeeds
Johnny 5 to the rescue! 🚀 We’re sorry your first experience wasn’t quite up to par, but we’re thrilled Johnny stepped in and turned things around. And no worries — he’s 100% ...
Dejo una segunda reseña, la verdad que el equipo de soporte de Omnisend es muy bueno
Siempre atentos a lo que se necesite y rápido
Te arman soluciones a medida, la verdad muy recomendable
¡Muchísimas gracias por tomarte el tiempo de dejar una segunda reseña!
We’re doing a happy dance over here (again)! It means the world to us that you took the time to share ...
facile à utiliser et de super template
Merci pour votre avis! Easy-to-use tools and great templates? Sounds like we’re on the right track. Thanks for being with us!
Customer service is prompt and thorough. I worked with Saleh who dug into my issue and helped me to resolve within a relatively short time. Tutorials are excellent as well for new users.
Hello there,
Thank you for your review! We're pleased to hear that Saleh provided prompt and thorough service, helping you resolve your issue quickly. It's great to know ...
Baarath and Johnny on the support team were able to help me set up what could be a very nightmareish backend domain configuration in e-mail marketing in a very smooth and quick process to my surprise. As a designer I didn't think this would be easy but so far I'm happy with the results.
Hello there,
Thank you for your review! We're delighted to hear that Baarath and Johnny from our support team made the setup of your backend domain configuration smooth and ...
Spend the money, it's worth it!!! Omnisend with the addtion to CHATGPT have been a timesaver.
Now that’s a headline we love to see — thank you! 🙌
We're so glad Omnisend (with a little help from ChatGPT!) has saved you time and been worth the investment. That’s exactly ...
Très bonne application le forfait gratuit est très suffisant pour un début.
Le support est très réactif et d’une bonne aide. Mariia m’a aidé très rapidement et très précisément concernant une question que j’avais! En tant que commerçant la rapidité de prise en charge est primordial
Merci beaucoup pour votre retour incroyable! 😊 We’re thrilled to hear that you’re finding the free plan perfect for starting out and that Mariia could provide such quick and ...
The way i was helped by Maria to set up automated welcoming mail and DNS settings in my shopify was incredible! step by step and patiently I was helped through the whole process. This app has amazing feautures and I'm so ready to use and discover them all ! big ups to Omnisend and MARIA !
Thanks for the shout-out! Maria’s step-by-step guide is pretty much a VIP tour of Omnisend. We're thrilled you're ready to dive into all the features – just don’t blame us if ...
Maria was very helpful in explaining automations and how it works helping with the setup.
Automations can be tricky, but not with Maria on your side! 🚀 We're happy to hear she made everything clear and easy. If you ever need more tips or tweaks, we're just a ...