Omnisend Email Marketing & SMS

We switched from another platform and immediately saw the difference in ease of use and results. The user interface is incredibly intuitive, making it easy to design and schedule campaigns. No hidden costs for basic functionality (like other apps).
The support team has been very responsive, providing helpful guidance whenever we’ve had questions. Overall, Omnisend has been great. We’ve recently switched to the first paid tier and we are happy with the offering although ideally it could include more contacts.
Highly recommend it to any e-commerce business looking to streamline their email marketing!

Mariia is EXCELLENT and help me naviagate an issue I was having quickly and accurately. Very happy with the resolution, thank you!

Saleh,
helped me through a difficult process that I thought I would not be able to do.
I am so thankful to him for being patient, for hanging in there with me. I do appreciate all the help he gave me the last few days.

Thank You again Saleh!

Must say - this app works good and their support is really good. They have helped us in getting the right plan and we are happy with overall performance

I like this app a lot, and I am deeply thankful for support teams for their help, especially Johnny and Dilara, who was on my case. Super quickly and very professional. Thank You, guys a lot!

Dilara was incredibly helpful in resolving the issue with our automated email address. I really appreciate her assistance—thank you so much!

Eduarda was very kind and helpful. I asked multiple times but she supported me step by step with patience. Thank you very much.

The way i was helped by Maria to set up automated welcoming mail and DNS settings in my shopify was incredible! step by step and patiently I was helped through the whole process. This app has amazing feautures and I'm so ready to use and discover them all ! big ups to Omnisend and MARIA !

As someone who has never run a product-based business or ecommerce before, the past five months have been a massive learning curve for me, and the number of things I don't know seems to grow daily. I am so appreciative of Omnisend as a result, because of the free plan (so that you're not bleeding money when you're still getting set up and started), the integrated reviews app (which connects to the email flows, and yet again saves me from bleeding money when I'm not marketing or making sales yet), and the kind customer support. I've had several questions while I've been setting up flows, forms, and reviews, and the team have been patient, polite, and responsive. They even emailed when I didn't reply to the chat to check whether I still needed help. I've especially appreciated their patience with what would probably be considered stupid questions. I'm still new to Omnisend, but I've had a very positive experience so far.

Updating as it's five months now, and I had a problem with my DMARC and DKIM that wasted two days and had me in tears. Within five minutes of reaching out to the support team, the excellent Mathias had diagnosed and solved the problem, and I so appreciate the prompt support and kindness of the team in every interaction.

Lucasgift has established its email marketing and review collection infrastructure with Omnisend app and we want to admire this long term business partnership with a Success Story blogpost.

Lucasgift is a new marketplace for Handmade and Personalized gift items and provides only carefully crafted items from select sellers. Categories include: Jewelry, accessories, home décor and furniture, toys, and more as new sellers join us. In this journey, we are sure that Omnisend will always be with us!