レビュー (5,996)

総合評価
4.7
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の4%は1つ星です
2019年1月30日

DON'T Wate your time with this, very bad service, look elsewhere for a better app. A complete waste of my time.

Fragrance202
アメリカ合衆国
アプリの使用期間:9日
2020年2月19日

This isn't a very good app if you are not a coder. There were a lot of bugs that prevented certain aspects the templates from functioning correctly. Unfortunately, I was told that their technical team was too busy solving other issues and was directed to a link with CSS and HTML codes to fix it myself. They have a chat option that will try to help, but they are very limited.

Tandem
アメリカ合衆国
アプリの使用期間:9日
編集日:2023年10月9日

My SMS no longer works even though i still have enough SMS credits. They said I need to verify the phone number but doesn't allow me to verify it until my store goes alive. I'm not ready for launching the store yet without knowing if the app will work. The support is very unhelpful. The online chat replies to me very slow, sometimes takes days. Now i'm stuck and can't use the SMS

Four Leaf Candle
アメリカ合衆国
アプリの使用期間:8日
Omnisendが返信しました 2023年10月18日

Hey there! Thank you for taking the time to share your feedback.

We understand that you have concerns regarding not receiving your SMS messages and apologize the ...

2023年3月1日

Seems they have a lot of "good reviews", most likely all of those are fake.

Installation and setting everything up is seemingly easy, but at least in our Abandoned Cart flow, we encountered lots of bugs. Issues with Omnisend:

- Emails go out at random times and the delay set between the emails is completely useless. For example an email that was supposed to go out 15 minutes after the abandoned ...

Glidie
エストニア
アプリの使用期間:8日
Omnisendが返信しました 2023年3月6日

Hello there; thank you for leaving a review; it is highly appreciated. We are sorry for the issues you faced.
As we can see, our Support Team was trying to help you ...

2021年9月6日

WARNING worst EMAIL marketing app ever. Upon opening the account they banned it for no reason. Force my company to get "social" accounts to unlock it. What company forces you to get social media accounts to be able to have an account with them? this app is disgusting, outdated, horrible inbox rate. GO TO KLAVIOY..... Omni sucks and so does the support.

marketing done right
アメリカ合衆国
アプリの使用期間:7日
2020年6月28日

I did not like this app. Customer support is not great either. Poor app.................................................

Vapester Vaping
イギリス
アプリの使用期間:7日
Omnisendが返信しました 2020年6月29日

Hi, we noticed that your experience was not good. But we just wanted to let you know that we are here for you. Our support is available via chat and email 24/7 and can guide ...

2018年5月17日

This was a bait and switch for me. The details talk about being an all in one email platform but thats not true. If you want to send an informational email, you can't, if you want to send a thank you email, you can't, if you want to include only a video, you can't.
This app requires me to include a product in every email that I send. When I asked for help I was rudely informed that this platform ...

Peek Lashes
アメリカ合衆国
アプリの使用期間:7日
編集日:2018年7月11日

Waste of time compared to Mailchimp.
I was able to use Mailchimp right away.
I could not do this here.

Vapetoad
カナダ
アプリの使用期間:5日
2019年9月13日

Andivia Beauty

I was excited to start with this app. I saw all the great reviews. So far, I have been unimpressed. It is not dummy-proof. I didn't know where to start to get setup. I fumble around for hours. Customer Service pointed me to over one hundred articles. All I need is one good article. Thank you. Finally, I made some progress in learning the app. I was making my first email campaign ...

Andivia Beauty
アメリカ合衆国
アプリの使用期間:4日
Omnisendが返信しました 2019年9月23日

Hi,

Sincerely sorry you are feeling this way... Starter guides is definitely an area where we can improve, so we are already working on those! Thank you so much for your ...

2018年11月25日

Works fine until they randomly suspend your account without letting you know that it was suspended or why. There is a contact support button in two locations that doesn't work. Hours and hours of work just down the drain.

Media Revive
アメリカ合衆国
アプリの使用期間:4日