レビュー (2,841)

総合評価
4.7
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の5%は1つ星です
2024年8月22日

Dilara was extremely helpful with assisting me with understanding automations + form features. Not only was Dilara super kind and patient but she took the time to listen to what I needed help with and solved the problem the first time around. Step by step easy video response. straight forward. Customer service was serving. Looking much more forward to using ominsend to maximize and set up a solid framework for my business back end.

Thank you Kindly. Dilara

THESHIRTROOM
アメリカ合衆国
アプリの使用期間:8日
Omnisendが返信しました 2024年8月26日

Hello there,

Thank you for your thoughtful review! We’re so pleased to hear about your positive experience with Dilara and how she effectively assisted you with understanding automations and form features. It's great that her kindness, patience, and clear video response helped you feel more confident about using Omnisend to enhance your business operations.

We look forward to continuing to support your journey towards setting up a solid framework for your business. Thank you for choosing Omnisend!

2025年3月19日

Love omnisend

Lukata LTD
イギリス
アプリの使用期間:10ヶ月
Omnisendが返信しました 2025年3月21日

Short, sweet, and straight to our hearts! 💚 Thanks for the love — we’re so glad Omnisend’s working for you!

2024年11月28日

Eduarda was very kind and helpful. I asked multiple times but she supported me step by step with patience. Thank you very much.

Traditional Kintsugi Shop TSUGU TSUGU
日本
アプリの使用期間:約2年
Omnisendが返信しました 2024年12月2日

Eduarda deserves a gold medal for her patience, and this review feels like one! 🏅 Thank you for sharing your experience—it’s wonderful to hear how helpful and kind she was. We’re here whenever you need us!

2024年11月12日

I can not thank this company and Baka enough. I have been trying for weeks to create my own segment through Shopify email, with no success. Within 60 minutes, Baka has helped me rectify this and i am now ready to create a successful campaign. Thank you.

The Epiphany Closet
イギリス
アプリの使用期間:1日
Omnisendが返信しました 2024年11月14日

Thanks so much for the great review! We’re thrilled to hear that Baka could help you get everything sorted in record time. Now you’re all set for that successful campaign—no more weeks of waiting! 😄 Best of luck with it!

2024年11月10日

Nice templates, but emails usually go to spam. I'm in IT and know how to configure DNS records and understand what goes into email deliverability. Pop-up forms also sometimes freeze, especially on Safari. Only way to fix it is to refresh the page and then x it out. That can be a lost sale.

Computer Specs: AMD 3700x 8 core processor, 32 GB of RAM, and AMD Radeon RX 6700 XT 12 GB GPU

Phone specs: iPhone 14 Pro

Tried Klaviyo and everything worked the first day.

The Sphere Fashion
アメリカ合衆国
アプリの使用期間:約1ヶ月
Omnisendが返信しました 2024年11月12日

Thank you for taking the time to share your feedback with us! We’re sorry to hear about the challenges you’ve been experiencing with email deliverability and the pop-up forms.

Our senior support specialist has already reached out to you to address the deliverability concerns and has asked for a bit more information to better investigate the issue with the forms, particularly on Safari. We’re committed to resolving this, and we’re known for providing excellent customer support. We’d love to invite you to share any additional details with our team so we can work together to identify any potential issues and improve your experience with both email deliverability and the form functionality.

We really appreciate your understanding and look forward to helping you resolve this!

2024年8月24日

Saleh was the best! he was extremely kind, patient and helpful. I haven't experienced anyone help out quite as much as Saleh did. He 100% needs to be recognized for this as he saved omnisend a customer since we were exploring other options to find what we needed. Saleh let me know that I can get it done with omnisend.

Nourished by Shawnta
アメリカ合衆国
アプリの使用期間:5年弱
Omnisendが返信しました 2024年8月26日

Hello there,

Thank you for your glowing review! We're thrilled to hear about your exceptional experience with Saleh. His dedication to providing kind, patient, and helpful support is exactly what we strive for. It’s wonderful to know that his efforts have reinforced your decision to stay with Omnisend. We will certainly recognize Saleh for his outstanding service.

Thank you for sticking with us, and if you need any further assistance or have more questions, we're always here to help!

2024年9月26日

Saleh,
helped me through a difficult process that I thought I would not be able to do.
I am so thankful to him for being patient, for hanging in there with me. I do appreciate all the help he gave me the last few days.

Thank You again Saleh!

Creative Pro Hair Tools
アメリカ合衆国
アプリの使用期間:5年弱
Omnisendが返信しました 2024年9月30日

Thank you so much for your kind words! We’re thrilled that Saleh could help you through the process and that his patience made a difference. He’ll be so happy to hear this! If you ever need more assistance, don’t hesitate to reach out - we’re always here for you!

2024年12月11日

Thank you to Mathías and the entire team for their incredible support in resolving an issue I was facing. Everyone I spoke with was not only kind but also genuinely easy to talk to, making the whole process so much smoother. Their professionalism and willingness to help didn’t go unnoticed, and I truly appreciate the effort they put into resolving my concerns.

A Second Life
アメリカ合衆国
アプリの使用期間:2ヶ月
Omnisendが返信しました 2024年12月13日

Customer support is our middle name—well, not really, but it should be! 😄 Thank you for recognizing Mathías and the team’s efforts. We’re here for you anytime!

2024年10月29日

Always so incredibly helpful! Not only do they fix the problem but guide and give insights into future campaign success.

| Five O' Six |
オーストラリア
アプリの使用期間:3年以上
Omnisendが返信しました 2024年10月31日

Thanks a million! We’re all about solving the problem and setting you up for future wins, kind of like a two-for-one deal, but way better! 💪 Here’s to many more successful campaigns ahead!

2025年4月17日

Nice. Easy to use! Awesome Templates. Excellent Price.

Wholesale Braiding Hair
アメリカ合衆国
アプリの使用期間:約1時間
Omnisendが返信しました 2025年4月22日

Now that’s a review with range — short, sweet, and packed with compliments! 😄
We’re so glad you're enjoying the templates, ease of use, and price. Thanks for the kind words