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Omnisend is a robust app that I find to be a little less than intuitive personally since my marketing needs are pretty simple. However once I learned how to navigate it, it does what I need effectively and the shopify integration works. And most importantly, their customer service is fantastic and quickly helped me troubleshoot my issues. Shoutout to Karine for the help :)
Hello there,
Thank you for your review! We're glad to hear that Omnisend effectively meets your marketing needs and integrates well with Shopify. We're especially pleased that our customer service was fantastic in helping you troubleshoot issues.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Great customer service!
Hello there,
Thank you for your review! We're delighted to hear that you had a great experience with our customer service.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Omnisend is amazing and I will never use anyone else! I had a quick question and Karine took care of everything! Keep the YouTube videos coming also!
Hello there,
Thank you for your enthusiastic review! We're thrilled to hear that you're loving Omnisend and appreciate Karine's prompt assistance. We're glad you enjoy our YouTube videos and will keep them coming.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Muy buena App, fácil y rápida, y super intuitiva
Hello there,
Thank you for your review! We're delighted to hear that you find the app to be good, easy to use, fast, and intuitive. We appreciate your feedback and are here to continue providing a positive experience.
If you need any further assistance, please don't hesitate to reach out. ¡Gracias por elegir Omnisend!
the best EMAIL MARKETING APP,ez to installation and support team gets back as fast as they can
Hello there,
Thank you for your review! We're delighted to hear that you consider our platform the best email marketing app and are pleased with the ease of installation and our responsive support team. We're committed to providing quick and effective assistance to ensure your experience remains smooth and successful.
If you need any further help or have additional questions, please don't hesitate to reach out. We're here to support you!
application indispensable. Personne disponible ,à l'écoute,sympathique,patient et efficace
Merci beaucoup! We’re thrilled to be your go-to team, always here to help with a smile (and maybe a coffee or two!). If there’s anything else you need, you know where to find us!
These emails are moving to promotions in Gmail which is having less chance of getting it recovered
Thank you for sharing your feedback with us. We understand the issue you’re facing, and our senior support specialist has reached out via email with more details and suggestions to assist you.
Our system is built to deliver emails directly to the main inbox. However, inbox placement can vary depending on the recipient's settings. For example, in Gmail, emails may land in the Promotions tab if tabs are enabled, or they may be affected by strong spam filters. This is something neither we nor any email marketing platform can fully control.
It's important to note that the Promotions tab is part of the main inbox, not a spam folder, and many users actively engage with it.
We kindly invite you to check the email our senior support specialist sent and feel free to discuss this topic further or raise any concerns you might have. We’re at your disposal and happy to assist!
Super detailed in pictures and description. I am a complete newbie, and it was easy to understand Kayque. Great service, I will be back in the chats for sure. lol
Hello there,
Thank you for your review! We're delighted to hear that you found our service detailed and easy to understand, even as a complete newbie. It's great to know that Kayque provided excellent assistance.
If you have any more questions or need further help, we'll be here in the chats. Looking forward to assisting you again!
Dilara was so helpful, fixed my issue in minutes!!
Hello there,
Thank you for your review! We're delighted to hear that Dilara was so helpful and fixed your issue in minutes.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
I love using Omnisend, because they have great customer support! Luiz helped me very quickly today. Their user interface is really easy to use, so it makes sending emails enjoyable. I don't have to spend time learning a complicated website, because it's so clean and straight forward to begin with. I feel like Omnisend isn't as well known as other email marketing websites, but its quite the hidden gem and deserves more recognition.
Hello there,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Omnisend and our dedicated customer support. We're committed to providing a user-friendly interface, and we're delighted that you find it easy to use. Your kind words motivate us to continue improving and striving to be the best in our field.
We appreciate your support and look forward to serving you even better in the future.