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My favorite thing about his app is the excellent customer support. The OS staff is very knowledgeable and works tirelessly day and night to answer my random and technical questions - all with an amazing attitude of service. I want to give a shoutout to some of these excellent support staff who have helped me many, many times: Agustin, Luiz, Diego, Sila, Didem, and Maria. Thank you for all your help.
Hello there,
Thank you for your amazing feedback! We're delighted to hear that our agent provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you.
We appreciate your business and look forward to serving you again in the future!
I looked at several email marketing apps and decided that Omnisend had the most features for the price was the most user friendly of the ones I looked at in my opinion. That was really important to me as is what kind of support the company offers. I recently needed some help with an issue I was having and Karine in support was both courteous and knowledgeable as well as patient. My computereze isn't that great but she managed to figure out what I was trying to explain to her and helped me fix it in no time. I would definitely recommend the Omnisend app.
Maria was very helpful, she took the time to fully understand my question and walked me through how to solve all of my questions!
Hello there,
Thank you for sharing your experience! We're delighted to hear that Maria provided you with excellent support, taking the time to fully understand and effectively address all of your questions.
If you need any more assistance or have further inquiries in the future, please don't hesitate to reach out. We're here to help!
Great App!
This has really helped boosting my marketing campaigns.
Beran from support was very friendly and professional.
Thank you, Dilara, for your exceptional help in solving my problem. Dilara, was amazing. the service was quick, she even provided a screen recording helping me with my issue.
Hello there,
Thank you for your review! We're delighted to hear about your positive experience with Dilara and how her exceptional service, including a helpful screen recording, quickly resolved your issue. We appreciate your kind words and are glad to have been able to assist you effectively.
If you need any more help or have further questions, please don't hesitate to reach out. We're here to continue providing excellent support!
Kam als Anfänger relativ gut zurecht und wenn es mal nicht weiter ging, hat mir Deniz aus dem Support Team super weitergeholfen. 5 Sterne nur wegen ihm!
Vielen Dank! 🌟 We’re thrilled to hear that Deniz could help you out. He’s like the Swiss Army knife of support, always ready to tackle any challenge! If you ever need more assistance, you know where to find us!
Eduarda was very helpful in resolving my issue. The Omnisend team is very professional and smart.
Hello there,
Thank you for the positive feedback! We're glad Eduarda was able to assist you effectively.
If you need any more support or have further questions, don't hesitate to reach out!
Kayque made the whole authentication process very simple and guided me with ease through the steps that I couldn't quite understand on my own. Very knowledgable, I would recommend Kayque's service to anyone in need!
Hi there,
Thank you for your amazing feedback! We're delighted to hear that our agent provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you. We appreciate your business and look forward to serving you again in the future!
Great support, had an issue with one of my templates. Maria responded quickly and fixed issue without hesitation.
Hello there,
Thank you for your review! We're pleased to hear that Maria provided great support and resolved the issue with your template quickly and efficiently.
If you encounter any more challenges or have further questions, please don't hesitate to reach out. We're here to help!
This app is way easier to use and the customer service is awesome! They helped me resolve my issue!
Hello there,
Thank you for your review! We're thrilled to hear that you find our app easy to use and that you had an awesome experience with our customer service team. We're glad they could help resolve your issue efficiently.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!