Omnisend Email Marketing & SMS , 5,693件のレビュー
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Very pleased with the app, amazing service, the best we have ever received from any app\software.
Will and Kotryna are the best.
Much more recommended than Klavyio both level of service and "value for money".
1- They charged for SMS and their SMS doesn't even work in the UAE. I requested a refund and they never replied back. and again I got charged for 2nd month.
2- the welcome discount generated for use of signup is a complete disaster! if you have sales on your store the new user will get additional discounts and you will end up losing so much money as there's no way to control the code they generate.
I am a beginner with the application, and for the moment I am delighted. Moreover, the service is reactive and attentive.
Great And Cutting Edge Product Picker Which helps you create easy newsletters and campaigns.
SO EASY to use! Ingetrated my mailchimp contacts at the click of the button and the process for setting up an email campaign could not have been easier!
EDIT: Omnisend fixed the tax issue with new email builder. Support is great and now everything works well for us. Omnisend's order confirmation customizable fields don't include product tax and this is a major problem with otherwise great app. According to Finnish law (probably in Sweden and Norway too) customer needs to be given following information about their purchase's price: price (without VAT) + VAT = total price. Omnisend can only present price (incl. VAT) and total price, but no VAT. They have offered a 'workaround' to write a message to the order confirmartions "Prices include VAT." This does not change the fact that the amount of tax is still missing. Because of this issue we get weekly phone calls and emails from customers and their accountants complaining about the receipt. Only thing we can do is to send them a manual receipt from Shopify. It is embarrasing and takes a lot of time. We have been able to create some great automations with Omnisend, but this is making us lose our minds and so far Omnisend has not been willing to implement the feature after multiple requests. Shopify provides this price tax information, so it would be easy for them to add.
Greetings and many thanks for your review!
We recognize the critical nature of this feature and have already submitted a request to our Product team. Unfortunately, we are unable to provide you with an ETA at the moment; however, the request has been prioritized.
Our customer service representative has already contacted you to provide additional information on the matter.
Have a fantastic day!
I just want to give a 5-star shout-out to Veronica on the support desk for excellent support by helping me integrate my Proof Factor app with Omnisend
Anyone looking for excellent auto mailing solutions, you should really give them a shot
Martin Horring
great, easy to use and set up .. also quite competitively priced which makes it an easy one to choose
Estoy con una cuenta de prueba. De momento tengo que decir que el soporte es rápido y eficaz con todas las consultas que he realizado. Bien.
amaaazing , work love it , it will def boost the sales by creating all this campaings and sending sms c